Behind the Scenes at Mohegan Sun: “Back of House” Returns for a Seventh Season Showcasing Next Level Hospitality

World-class Hotel & Resort to Premiere Season 7 of its Multi-Award-Winning Digital TV Series with Opportunities for Viewers to Win an Overnight Stay for Two in a Presidential Suite

Embracing the evolving trends in both entertainment and hospitality, Mohegan Sun, one of the world’s top hotels, has announced the launch of the latest season of its original TV series, “Back of House.” Starting Wednesday, October 11th at 7:30 PM EDT weekly episodes will reveal the magic behind making Mohegan Sun the leading entertainment destination on the East Coast.

“Bingeable at backofhouse.tv, the show reaffirms Mohegan Sun’s dedication to providing really special entertainment and hospitality to our guests whether they’re physically here at our resort or at home,” said George Galinsky, SVP of Marketing Communications at Mohegan. “This season showcases our team’s passion to create memories that last a lifetime and importantly, how great hospitality gets done!”

Primal-NY’s award-winning production studio returns to capture every behind-the-scenes moment. Robert Conticelli, President of Primal-NY, commented, “It’s always a privilege to document the art of world-class hospitality at Mohegan Sun. This season provides viewers with a rich tapestry of events and personalities – promising to be our most informative and entertaining yet.”

“Back of House Season 7 – A Symphony of Hospitality” invites viewers to peek behind the curtain as Mohegan Sun impresses guests with celebrations fit for royalty. From the extravagance of a major sports celebrity’s retirement party to the induction ceremony of some of basketball’s greatest, season seven is a grand tour of luxury and captivating events that offers behind-the-scenes looks at tips for crafting unique new cocktails, how to deal casino table games, a sneak peek at Mohegan Sun’s new Royal Suite and more:

  • Episode 1: A Sweet Retirement Party for Gronk. You in?
    As the sun sets on an illustrious career, friends, family and fans gather to honor a true sports icon, Rob Gronkowski. Lauren and Lindsay are tasked with throwing a retirement party that is a fitting tribute to this larger-than-life personality. The event is the first party in the Mohegan Sun FanDuel Sportsbook, which comes with its own set of logistical hurdles. With great skill, Mohegan Sun’s Team Members create a legendary send-off for one of the greatest Patriots of all time!
  • Episode 2: Shaken or Stirred. Bartender Competition Anyone?
    Chris has new spirits and beverages on his mind, so he creates a cocktail competition to put three of Mohegan Sun’s best restaurants to the test. Already known for great dining and service, the light now shines on the bartenders who bring this incredible experience to life. In a race against time to craft unique new cocktails, each goes up against the very best in front of fantastic judges who will choose which tasty drink is crowned “Best Cocktail at Mohegan Sun!”
  • Episode 3: We’re Trading Places on the Casino Floor?!?
    Don loves a good surprise and Geena from HR has a big one for him today. He is tasked with condensing a 6-to-8-week Dealer School course into a few hours. Eric and Nikki are the lucky team members trying to transfer their knowledge of hospitality into the uncharted waters of dealing table games. They learn all the ins and outs of what it takes to be a dealer at Mohegan Sun, but can they handle the pressure of taking what they’ve learned to the casino floor?
  • Episode 4: The Real MVPs. Behind Basketball’s Best Party!
    The Basketball Hall of Fame is inducting their new class, and where better to do it than Mohegan Sun, where countless celebs, entertainers and sports stars always have a great time. Dana and the team have many events over two days, and the hospitality must shine through. Simultaneously, Lindsay is overseeing after-parties for two Hall of Fame players at novelle and TAO. Attention to detail is vital as all moving pieces must come together perfectly.
  • Episode 5: Beyond the Bets. How Royal Treatment Gets Done.
    The new Royal Suite is now ready for guests. Chris and Matt are brothers coming in from New York. They are regulars in Vegas but prefer the way everyone at Mohegan Sun treats them. Amber and Jana simply see it as another fun day orchestrating a symphony of service that runs in harmony with their guests’ desires. Impeccable, authentic, and personal service abound, and these guests feel truly satisfied.  At Mohegan Sun, hospitality is King – and Queen.
  • Episode 6: Guess Who’s Performing Tonight? Everyone!
    The grand opening of the OLG Stage is upon us, with world-class entertainment at Fallsview Casino Resort in Niagara. Tom agrees with the Niagara team that there is no better way to celebrate than a one-of-a-kind night with Billy Joel. This legend did ten sold-out shows at Mohegan Sun. Cathy and the entire team work to craft the perfect party to mark the occasion. Each exceptional moment makes this grand opening a masterpiece for special guests.

This season premiere on backofhouse.tv, viewers can enter to win unprecedented access into the world of special celebrations, unmatched service and iconic personalities. One grand prize winner will have the opportunity to enjoy an overnight stay for two in the property’s premier Presidential Suite and receive a $250 Mohegan Sun gift card. For more information on “Back of House,” please visit backofhouse.tv.

Since its inception, the “Back of House” series has been viewed in more than 19 countries and 625 citiesThe series has also proven to be an exciting recruiting tool for talent to consider joining Mohegan Sun. “Back of House” has also won many digital marketing and video production awards, both platinum and gold, which include HSMAI, TellyVega, Marcom and Communicator honors.

ABOUT BACK OF HOUSE:
“Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate obstacles and challenges in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv where you can also book a roombuy show ticketsgift cardsMohegan Sun merchandise, and even check out careers with Mohegan Sun.

ABOUT PRIMAL NY:
Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.

ABOUT MOHEGAN SUN:
Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, more than 70 shops and luxury retail, world-class restaurants and bars, as well as three award-winning entertainment venues including the 10,000-seat Mohegan Sun Arena. With industry-leading digital gaming offerings, including Mohegan Sun Beyond and the Mohegan Sun FanDuel Sportsbook, the flagship property offers cutting-edge gaming solutions to global customers both online and in-person. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook; follow us on Twitter and Instagram @mohegansun;  view us on YouTube; and find us on Snapchat at username MoheganSun.

Share

Mohegan Sun Voted “Best Casino Hotel” For Sixth Consecutive Year In USA Today’s 10Best Readers’ Choice Awards

UNCASVILLE, CT (September 12, 2023) – For the sixth consecutive year, Mohegan Sun has been voted “Best Casino Hotel” as a part of the USA Today 10Best Readers’ Choice Awards. With this distinction, Mohegan Sun has officially won the “Best Casino Hotel” category more than any other nominee since the award program’s inception in 2013. Momentum, Mohegan Sun’s rewards program, was also ranked #2 in the “Best Players Club” category. Nominees for all categories in the USA Today 10Best Readers’ Choice Awards are chosen by a panel of relevant experts, which include a combination of editors from USA TODAY, editors from 10Best.com, relevant expert contributors, and sources for both these media and other Gannett properties. Voting took place over a four-week period this summer through 10Best.com, which averages 5 million visitors per month.

“We are honored to be voted ‘Best Casino Hotel’ for the sixth year in a row,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “Our dedication to providing unparalleled hospitality, world-class amenities, and uniquely elevated guest experiences is something we take a lot of pride in. We’re also excited to see Momentum be recognized as one of the best players clubs in the nation, right as we’re preparing to celebrate our loyalty program’s 10th anniversary.”

Mohegan Sun’s Sky Tower and Earth Tower combined boast nearly 1,600 spacious and elegantly appointed guest rooms and more than 200 suites. All guests who partake in a stay at Mohegan Sun have access to two fitness centers, room service, pool relaxation, an outdoor terrace with seasonal cabana rentals, sweeping views of the Thames River and Mandara Spa, Mohegan Sun’s signature spa & salon that has locations in both towers.

Momentum is Mohegan’s free rewards program that awards Momentum Dollars to spend on world-class dining, premium brand shopping, hotel stays, spa treatments, partner benefits and more. Guests can join Momentum at any Player’s Club booth on property. Momentum’s milestone 10th anniversary will be celebrated in October 2023 with exclusive discounts, giveaways and more. For more information, visit the Mohegan Sun website.

ABOUT USA TODAY 10BEST READERS’ CHOICE
10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.

USA TODAY is a multi-platform news and information media company. Founded in 1982, USA TODAY’s mission is to serve as a forum for better understanding and unity to help make the USA truly one nation. Through its unique visual storytelling, USA TODAY delivers high-quality and engaging content across print, digital, social and video platforms. An innovator of news and information, USA TODAY reflects the pulse of the nation and serves as the host of the American conversation — today, tomorrow and for decades to follow. USA TODAY, the nation’s number one newspaper in print circulation with an average of more than 1.6 million daily, and USATODAY.com, an award-winning newspaper website launched in 1995, reach a combined 6.6 million readers daily. USA TODAY is a leader in mobile applications with more than 16 million downloads on mobile devices. USA TODAY is owned by Gannett Co., Inc. (NYSE: GCI).

ABOUT MOHEGAN SUN
Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.  Situated on 185 acres along the Thames River in scenic Southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on X and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

# # #

Share

Mohegan Sun’s Behind the Scenes Reality TV Show Wins Platinum Awards From Two Industry Giants – the MarCom Awards & Viddy Awards

Additionally, “All in for Mohegan”, the resort’s new advertising brand campaign won three Platinum Awards, totaling a first-ever five Platinum Awards for the resort

Mohegan Sun has been recognized by two high-profile industry organizations, first winning the Platinum MarCom Award for the new “Team Achievement” category from the Association of Marketing and Communication Professionals (AMCP), and second, winning four Platinum Viddy Awards, for excellence in Video Production.

AMCP winners are evaluated on their organizational impact, reflecting a team that brings recognition to the company through industry or community endeavors and far surpasses goals and expectations. The AMCP MarCom Awards is an international creative competition that recognizes outstanding achievements, honoring excellence in marketing and creativity, and the hard work, and generosity of industry professionals.  Mohegan Sun won a Platinum award for its popular digital series Back of House.

The other organization, the Viddy Awards, started recognizing winners in 1995, when it was founded by a group of videographers, editors, producers, writers, and directors. Their mission was to honor excellence in all aspects of Video Production. The competition attracts tens of thousands of entries from over 100 countries, making it one of the largest in the history of film and video. Mohegan Sun won one a Platinum Award for its series Back of House and three Platinum Awards for its new advertising brand campaign called “All in for Mohegan”.

The online TV series, Back of House, won both a Platinum MarCom and a Platinum Viddy. The series takes viewers through the work lives of some of Mohegan’s most talented and engaging Team Members. The episode “A Terrific Time” from the recently launched sixth season featured Mohegan Sun’s Nikki Cabrera and Dana Lambersky. Viewers watch as they help organize a large-scale quirky Comic-Con styled convention, known as Terrificon, held in Mohegan Sun’s Expo Center.

“This team gets a great feeling when Back of House continues to receive industry honors and increases its viewers every year” – said George Galinsky, SVP of Marketing Communications for Mohegan. “A thank you goes out to the MarCom and Viddy Awards, and to our many talented and entertaining Team Members who work diligently to ensure we’re demonstrating what it’s like to work at one of the largest, most exciting hospitality, entertainment and travel destinations in North America.”

New York based, Primal-NY, an award-winning production studio, produces Back of House. This season premiered late last year and featured an all-female cast for the first time. It showcases many one of a kind behind the scenes moments at some of Mohegan Sun’s milestone events and big celebrations.

The new Mohegan Sun ad campaign, with a 30-second commercial as its centerpiece, won Platinum awards in three different categories, capturing the endless fun happening at the resort and bringing Mohegan Sun’s total awards haul to five Platinum Awards last year. The “All in for Mohegan” ad campaign won Platinum Viddy Awards for Web Series, Script Writing and Cinematography.

Created by Advertising agency, TAXI, “All in for Mohegan” currently airs regionally, including spots during major sporting events on network TV.  The commercial offers a look at a group of friends’ “night out” as they stop by the fantastic Mohegan Sun FanDuel Sportsbook, enjoy dinner at the jaw dropping TAO Asian Bistro & Lounge, take in a sold-out Mohegan Sun Arena show, dance at Avalon nightclub, bowl inside GAME ON, and then hit the hotel for an amazing overnight stay, all while meeting new friends of all ages along the way.

The commercial now has over 13.1 million impressions and 12.9 million video plays online, and the Back of House series has been viewed in more than 16 countries and 600 cities. The series has also proven to be a new recruiting tool for talent to join both Mohegan Sun and Mohegan Sun’s parent company, MoheganBack of House has previously won several other awards in its history, which include HSMAI, Telly, Vega and Communicator honors.

ABOUT THE VIDDY AWARDS

The Viddy Awards was founded as the Videographer Awards in Dallas, Texas in 1995 by a group of videographers, editors, producers, writers, and directors. Their mission was to honor excellence in all aspects of video production. Over the years, the competition attracted tens of thousands of entries from over 100 countries, making it one of the largest competitions in the history of film and video. Viddy Awards are judged by Association of Marketing and Communication Professionals (AMCP).

ABOUT THE MARCOM AWARDS

MarCom Awards honors excellence in Marketing and Communication while recognizing the creativity, hard work, and generosity of industry professionals.  Since its inception in 2004, MarCom has evolved into one of the largest, most-respected creative competitions in the world. MarCom is administered by the Association of Marketing and Communication Professionals (AMCP). The international organization, founded in 1995, consists of several thousand marketing, communication, advertising, public relations, digital, and web professionals. AMCP administers recognition programs, provides judges, and rewards outstanding achievement and service to the community. In the past few years alone, AMCP has contributed more than $250,000 to charitable causes.

ABOUT BACK OF HOUSE

“Back of House” swings the doors of hospitality and entertainment wide open.  It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv where you can also book a roombuy show ticketsgift cards and even apply for a position for a career with Mohegan Sun.

ABOUT MOHEGAN SUN

Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.  Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

Share

Mohegan Sun Voted #1 “Best Casino Hotel” For Fifth Consecutive Year by USA TODAY’s 10Best.com Readers’ Choice Awards

Mohegan Sun also Finishes in the Top 5 for “Best Casino outside of Las Vegas” and “Best Player’s Club”

Mohegan Sun has once again finished #1 in the “Best Casino Hotel” category as part of USA TODAY’s 10Best Readers’ Choice Awards. This is the fifth year in a row that Mohegan Sun has won this award. Mohegan Sun also notched top five rankings for “Best Casino Outside” of Las Vegas and “Best Player’s Club.” Voting for the 10Best Readers’ Choice Awards took place this summer after nominees were chosen by a panel of relevant experts, which include a combination of editors from USA TODAY, 10Best.com and other relevant contributors.

“It is quite an honor for Mohegan Sun to be voted Best Casino Hotel for five consecutive years,” -said Jeff Hamilton, President & General Manager of Mohegan Sun. “We pride ourselves on incredible guest service, world-class amenities and delivering one of the best casino resort experiences that guests can find anywhere. Recognitions like this from USA TODAY are a testament to the hard working and talented team we have across the board at Mohegan Sun.”

These 10Best.com Readers’ Choice Awards that focused on well-known casinos and resorts in the United States also landed Mohegan Sun in fifth place for “Best Casino outside of Las Vegas” and in fifth place for “Best Player’s Club,” in recognizing Momentum rewards. Voting took place over a four-week period this summer through 10Best.com, which averages 5 million visitors per month.

Additionally, Mohegan Sun’s parent company, Mohegan, was again recognized as part of the Forbes annual America’s Best-In-State Employers List 2022. America’s Best-in-State Employers 2022 were identified in an independent survey based on a vast sample of approximately 70,000 Americans working for companies with more than 500 employees in the USA. Across 25 industry sectors, 1,380 employer brands were ranked among the top employers.

Mohegan Sun’s Sky Tower and Earth Tower combine for nearly 1,600 spacious and elegantly appointed guest rooms and more than 200 suites. Mohegan Sun’s signature spa & salon, Mandara Spa, stretches 19,000 square-feet and is located on the 3rd floor of Sky Tower, with a sister location on the main level of Earth Tower. Guests can also take advantage of fitness centers, room service, pool relaxation, an outdoor terrace with seasonal cabana rentals, sweeping views of the Thames River and much more at Mohegan Sun’s hotel.

This year, Mohegan Sun also launched the 11,000 square-foot Mohegan Sun FanDuel Sportsbook, which features 220+ seats, a full bar and dining menu, a private mezzanine level, endless ways to bet on the big games and the largest video wall (140-feet) on the East Coast! In partnership with FanDuel, Mohegan also offers online sports betting and online casino action, by way of MoheganSunCasino.com, (+ iOS and Android apps).

ABOUT 10BEST.COM: 10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.

ABOUT MOHEGAN SUN: Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.  Situated on 185 acres along the Thames River in scenic Southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

# # #

Share

First Annual “Innovator of the Year Award” Announced and Awarded to Mohegan Gaming & Entertainment’s Tom Cantone

UNCASVILLE, CT (August 19, 2021) – CelebrityAccess proudly announced this year, the First Annual “Innovator of the Year Award.” This award is designed to recognize our entertainment industry’s most innovative organizations, who pave new paths and initiatives to creatively bring new business and productivity to our industry.

This year’s recipient: Tom Cantone, President of Sports and Entertainment, Mohegan Gaming & Entertainment (MGE); is largely responsible for revolutionizing casino entertainment to one of the most ambitious and wide-reaching on the planet. Tom’s career spans over many years spent in the gaming and entertainment industry. Currently Cantone has been at Mohegan Sun for 14 years.

2020 caused us all to take a step back and find ways to stay relevant and reimagine how to stay open and keep staff employed.  “Our first recipient embodied all these accomplishments by creating a remarkable story of historic significance during the height of the pandemic that shut down the world” stated Marc Gentilella, President/CEO of CelebrityAccess.

Mohegan Sun Arena, part of Mohegan Gaming & Entertainment’s (MGE) network of properties worldwide, never actually closed during the pandemic; Mohegan Sun partnered with ViacomCBS to broadcast a series of “Bubble” broadcasts from the facility that brought SHOWTIME Boxing and Bellator MMA events to over 12 million television screens and streaming viewers all over the world.

“We found a way to stay relevant during historic times,” Cantone says. “We could have sat it out and waited but we took advantage of opportunity that comes with a crisis. We were able to keep a lot of people working and kept the venue alive and well with non-stop programming to viewers around the world. Live From Mohegan Sun Arena were 5 special words people looked forward to every week”.

These efforts caused CelebrityAccess to name Cantone and MGE Properties, Innovator of the Year for 2020.

“This recognition is shared with great respect and empathy for all our Team Members at Mohegan Sun,” Cantone says. “At a time of uncharted territory and personal risk, they found a way to show the world what leaders do best even during an historic pandemic.”

In a huge step, Mohegan Sun Arena is now open for live audiences that included hosting a private concert to show player appreciation for Mohegan Sun and to provide a chance for ticket-takers, security, vendors and other employees to reacquaint themselves with the routines of live events and focus on Guest Service.

“It was such a great night,” Cantone says. “People were hugging each other and there was a genuine sense of rejuvenation. I think we all realized how much the people who work in the Arena and throughout the property realize this is a great place to work. It sounds corny, but we’re back to making memories.”

To date, Mohegan Sun Arena has over three dozen concerts, sporting events and performances scheduled for the Arena into December. They include Brantley Gilbert, Blake Shelton, Harry Styles, Sebastian Maniscalco, the Dave Matthews Band and the Doobie Brothers with Michael McDonald

New events will continue to be announced, Cantone says, and we have secured a commitment to host the Miss America pageant for the next three years. Justin Bieber, The Weekend and Brad Paisley have each also confirmed for shows in 2022.

“Undoubtedly, Tom’s vision of a ViacomCBS Residency will go down as one of the most successful game plans to beat a pandemic in casino and venue history”, said Marc Gentilella, President/Founder of Celebrity Access, as he presented Tom with their first and Annual Innovator of the Year Award.

###

Share