Oct 7, 2020 | Community Relations, Employment, Entertainment, General News, Special Events, Travel & Leisure
The East Coast’s Leading Resort to Premiere Season 4 of its Revealing, Award-Winning Digital Series “Back of House,” Starting October 14
UNCASVILLE, CT (October 7, 2020) – After receiving top international hospitality awards in 2020, Mohegan Sun, one of the world’s leading integrated entertainment resort destinations, today announced the launch of “Back of House Season 4: A Fun and Revealing Digital Series.” On the heels of previous seasons’ successes, the fourth season of “Back of House” will feature five all-new weekly episodes on backofhouse.tv, providing fans a look into the ups-and-downs of operating a world-class entertainment destination every Wednesday at 8 p.m. ET, beginning on October 14 through November 18, with the exception of November 4.
“Back of House S4: A Fun and Revealing Digital Series” follows the professional lives of 10 employees as they adapt to the “new normal,” taking viewers behind-the-scenes at Mohegan Sun to witness pre- and post-pandemic happenings. The series will provide an in-depth glimpse of Mohegan Sun’s holiday festivities leading up to 2020, as well as the diligent steps and hard work taken by leadership and team members to safely reopen and operate one of the largest integrated entertainment resorts in the United States following its three-month closure due to COVID-19.
“Mohegan Sun has emerged from this unprecedented year as a hospitality industry leader at the forefront of health, safety and responsible entertainment delivery, for casino guests and employees,” said George Galinsky, SVP of Marketing Communications at Mohegan Gaming & Entertainment (MGE). “We chose to film these notable moments in our history to document them for future generations and to show the critical role our dedicated team members served. Some fun moments pre-pandemic will keep the series light, while emotional moments upon closing and re-opening keep it real. The goal, as always, is to deliver best-in-class entertaining, memorable experiences in a safe, fun environment.”
Primal-NY, an award-winning production studio, also returns for the fourth season to capture the latest and greatest happenings at Mohegan Sun. Robert Conticelli, President of Primal-NY said, “Compelling storytelling and innovative series production will ensure audiences connect with the resort and showcase Mohegan Sun’s journey toward a successful reopening. We hope this authentic series will inspire viewers to visit and experience Mohegan’s first-rate health, safety and entertainment offerings first-hand.”
Enter to Win and Experience “Back in House” IRL*
To celebrate its fourth season premiere, backofhouse.tv and Mohegan Sun will host weekly contests following episode airings for viewers to visit Mohegan Sun and catch the “Back of House” cast in action. Viewers will be eligible to enter via backofhouse.tv for a chance to win a $100 gift card to Mohegan Sun, as well as a grand-prize giveaway choice of a $250 gift card or overnight stay at Mohegan Sun. Winners will be drawn on Fridays at 11:00 a.m. ET.
Season four will bring five brand-new episodes, showcasing the pre- and post-pandemic happenings at Mohegan Sun:
- Episode 1: A New Beginning
Due to the pandemic, Mohegan Sun must close its doors for the first time ever. Watch as this 24/7, 365 day a year operation shifts gears to help its local community and its own employees, while they simultaneously attempt to understand life during quarantine. Given the greenlight to reopen, Jeff, Mary and Dan lead team members, working relentlessly to figure out how to reopen one of the largest travel destinations in the U.S. Ensuring the safety of both the guests and the staff is paramount. They must find a way.
- Episode 2: Be Social, Be Safe
As reopening day quickly approaches, the media floods Mohegan Sun. The health, safety and sanitation efforts are fastidious, fast, and furious as the clock ticks closer to guests returning to their favorite playground. The question on everyone’s mind is: “How will this go?” The casino is spotless, the back hallways too, and the hotel rooms are treated with new stringent protocols. As the team leaders complete their final walkthroughs, the bright shine of a successful reopening lies just ahead on the horizon. See what happens next.
- Episode 3: The Gingerbread House
The holidays are back at Mohegan Sun! Chef Lynn and his team are building a life-size Gingerbread House. That includes teams from engineering, carpentry, security, EVS, marketing and more. The project requires notoriously long hours and can be quite stressful, but the team has some outside help too! Busloads of school children arrive at Mohegan Sun to put the finishing touches on this one-of-a-kind masterpiece. As a thank you, the Mohegan Sun team gives them a special surprise gift. Watch it all now!
- Episode 4: Divas Light up the Holidays
What could be better than incredible holiday decorations and a Mariah Carey concert during the holidays? How about holiday decorating and a concert, followed by a drag queen holiday bash? Lindsay and Lauren work together to make sure that the event goes smoothly, but will these divas be too much to handle when they take over novelle? Be the first to find out. It is a night you won’t soon forget, as the ladies vow to come back to Mohegan Sun again and again! Stay tuned.
- Episode 5: New Year’s Eve
It’s New Year’s Eve 2020 at Mohegan Sun. The range of festivities and parties is as massive as ever with well over 10,000 people in attendance. Lauren, Andre, and Tyler work as a team to ensure the evening goes off without a hitch. Will it? Can it? With Pyrotechnics scheduled for midnight over the waterfall in the Shops at Mohegan Sun, and a total ballroom makeover needed in under one hour in the convention center, anything can happen, and probably will. Will this team and all the other staff be able to ring in the New Year in style? Find out now.
*Giveaway Disclaimer
Must be 21 years or older to be eligible to win. By entering the promotion, you are opting in to receive email offers from Mohegan Sun and agree to sign a media release waiver. Media release waiver allows Mohegan Sun to use your likeness as a prize winner. Subject to availability. Blackout dates may apply. No cash value. Offer is non-transferable. Offer valid at Mohegan Sun’s Connecticut location only. Participants cannot be an employee of Mohegan Gaming & Entertainment or one of its properties or a direct family member of an employee.
ABOUT BACK OF HOUSE
“Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv.
ABOUT PRIMAL NY
Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Oct 1, 2020 | Employment, General News
Mohegan Sun is excited to announce that Dan Webster, 
who has been with Mohegan Sun since its inception and most recently played a vital role in implementing Mohegan Sun’s health & safety reopening plan, has been named Sr. VP of Resort Operations. In this elevated role, Webster will oversee and implement strategies for various departments, including Engineering, Transportation, Food & Beverage, Hotel, Environmental Services (EVS) and Security.
“I couldn’t be more proud about the new chapter in Dan’s career,” said Jeff Hamilton, President & General Manager at Mohegan Sun. “Dan has been such a vital leader and experienced professional in his 20 + years at Mohegan Sun. He was instrumental in the planning and execution of our comprehensive safety plan upon reopening Mohegan Sun this past June, and I know he will be a major part of steering Mohegan Sun to continued success in the future.”
Webster began at Mohegan Sun as a HVAC Mechanic and from there, became HVAC Supervisor, Central Plant Manager, Director and Chief Engineer and most recently, served as Vice President of Facility Operations. Throughout these important roles within a large and complex resort & entertainment destination, Webster gained invaluable operational experience and leadership skills. As VP of Resort Operations of Mohegan Sun, Webster will lead hundreds of team members across essential departments, some of which include Transportation, Engineering, Environmental Services (EVS) and Security. He will also continue to be a major resource in the design of operational elements for new ventures embarked on by Mohegan Sun’s parent company, Mohegan Gaming & Entertainment (MGE).
Webster joins a Mohegan Sun Executive team led by President & General Manager, Jeff Hamilton and which also includes VP of Human Resources, Don Trella, the recently promoted Assistant General Manager, Kevin Lowry and new VP of Marketing & Chief Marketing Officer (CMO), Kim Noto.
Webster, who is a graduate of New England Institute of Technology in Rhode Island, lives in Griswold, CT with his wife and two sons, and also sits on the financial board of this town.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Sep 18, 2020 | Breaking News, Employment, Gaming, General News, Travel & Leisure
For the third year running, MGE’s flagship property Mohegan Sun, the East Coast’s premier int
egrated resort destination, was voted “Best Casino Hotel,” in USA Today’s 10Best Readers’ Choice Awards, receiving the number one spot in the category, along with top rankings in “Best Casino Outside of Las Vegas“ and “Best Player’s Club” for its Momentum Rewards Program. Additionally, MGE-operated Resorts Casino Hotel in Atlantic City was recognized for its on-property restaurant, Capriccio, which earned the number one spot for “Best Casino Restaurant.”
Nominees for USA Today’s 10Best Readers’ Choice Awards were selected by a panel of experts, including editors from both USA Today and 10Best.com, as well as relevant expert contributors. This year’s list of nominees featured some of the most well-known casino and resorts in the United States. Readers voted over a span of four weeks on their favorite choices in each category.
“To be voted ‘Best Casino Hotel’ for the third consecutive year by USA Today’s 10Best Readers’ Choice Awards is truly an honor. At Mohegan Sun, we pride ourselves on providing guests with the highest quality of service, as well as exciting amenities and experiences that can’t be found anywhere else,” said Jeffrey Hamilton, President and General Manager of Mohegan Sun. “We believe these recognitions are a testament to our outstanding team members, and we’ll continue to provide best-in-class service for our guests and devoted fans in 2021 and beyond.”
Mohegan Sun’s parent company, MGE, was also recognized as part of Forbes’ annual list of America’s Best-In-State Employers 2020. Forbes and Statista selected America’s Best-in-State Employers based on an independent survey of approximately 80,000 U.S. employees working for companies employing at least 500 people in their U.S. operations. The surveys were administered using a series of online panels and provide a representative sample of the U.S. workforce.
Lastly, but certainly not least, Mohegan Sun garnered a total of 31 accolades, eight of which were first-place wins, in Casino Player Magazine’s “Best of Gaming 2020,” including “Best Overall Gaming Resort,” “Favorite Casino Resort to Vacation at” and more. Through an extensive survey, Casino Player Magazine’s readers selected which casinos across the United States are worthy of being crowned the best in an expanding sea of gambling options.
“These prestigious accolades are a ringing endorsement of our commitment to providing an exceptional environment for our team members and guests,” said Mario Kontomerkos, MGE’s Chief Executive Officer. “There is no question that 2020 has been an unprecedented year for the casino industry, but these notable awards remind us of the importance of our guiding philosophy, ‘The Spirit of Aquai,’ which emphasizes our commitment in embodying a welcoming, cooperative mindset, displaying mutual respect for others and building relationships. We believe these principles are what makes us stand out from the industry standard.”
Since the establishment of its flagship property in Connecticut in 1996, MGE has continued its strategic growth trajectory with its first foray outside of North America as well as Las Vegas, marking the first tribal casino presence in the Entertainment Capital of the World. MGE’s developments in Las Vegas, South Korea and Greece will further strengthen the brand’s position as a master developer of global integrated entertainment resorts (IER) and set the standard of immersive and thrilling resort entertainment.
ABOUT 10BEST.COM
10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.
ABOUT MOHEGAN GAMING & ENTERTAINMENT
Mohegan Gaming & Entertainment (MGE) is a master developer and operator of premier global integrated entertainment resorts, including Mohegan Sun in Uncasville, Connecticut, Inspire in Incheon, South Korea and Niagara Casinos in Niagara, Canada. MGE is owner, developer, and/or manager of integrated entertainment resorts throughout the United States, including Connecticut, New Jersey, Washington, Pennsylvania, Louisiana, as well as Northern Asia and Niagara Falls, Canada, and coming soon pending regulatory approval, Las Vegas, Nevada. MGE is owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. For more information on MGE and our properties, visit www.mohegangaming.com.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
Sep 16, 2020 | Employment, General News, Uncategorized
UNCASVILLE, CT (September 16, 2020) – Mohegan Sun is pleased to announce the promotion of Kim Noto to Vice President of Marketing and Chief Marketing Officer. In her new role, Kim will take the lead on all marketing efforts, including overseeing Mohegan Sun’s Player’s Club, VIP Services, Hotel Sales & Marketing, Hotel Yielding, Database Marketing, Sponsorship, Bus Marketing and Special Events.
“Kim is a great example of how hard work, dedication and a personal commitment to development can lead to success at our company,” said Jeff Hamilton, President & General Manager at Mohegan Sun. “As our business strategy adjusts for a post-COVID world, we are looking forward to her perspective and strategic decisions.”
Noto has been with Mohegan Sun since 2007, developing a wealth of knowledge and experience through roles that include serving as the Marketing Analyst, Senior Marketing Analyst, Marketing Analysis Manager, Director of Campaign Management & Analytics and VP of Customer Relationship Management. She has a Bachelor of Science in business administration with a concentration in marketing from Bryant University and an MBA in business analytics from the University of Hartford. Kim currently lives in Pawcatuck, CT with her family.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Aug 28, 2020 | Employment, General News
UNCASVILLE, CT (August 27, 2020) – Mohegan Gaming & Entertainment (MGE), a master developer of awe-inspiring integrated entertainment resorts (IER) worldwide, today appointed Kevin Lowry as Assistant General Manager of Mohegan Sun Connecticut. Within this new role, Kevin will be responsible for finance, gaming, cashiering, tenant and retail operations at Mohegan Sun.
“We are pleased to introduce Kevin Lowry as the new Assistant General Manager of our flagship property,” said Mario Kontomerkos, Chief Executive Officer of Mohegan Gaming & Entertainment. “Kevin has been a member of the Mohegan family for more than 20 years and served Mohegan Sun Connecticut faithfully since we opened our doors in 1996. We are confident Kevin will guide Mohegan Sun, one of the largest integrated entertainment resorts in North America, on a path of continued growth and success.”
As an integral part of the Mohegan Sun team since its establishment, Kevin has served as the former Vice President and Chief Financial Officer for Mohegan Sun and Mohegan Sun Pocono. Within the finance department, Kevin has held the roles of Analyst, Senior Analyst, Budgets and Analysis Manager, Director of Financial Planning & Analysis, as well as Vice President of Financial Planning & Analysis over the years. He will utilize his wide range of financial knowledge as Assistant General Manager and ensure optimal performance and fiscal growth for the property.
Kevin will work alongside Jeffrey Hamilton, President and General Manager of Mohegan Sun, and the leadership team on all major initiatives. Kevin graduated from Marietta College with a Bachelor’s in Business Management and currently resides in Pawcatuck, CT with his two sons Kyle and Luke.
ABOUT MOHEGAN GAMING & ENTERTAINMENT:
Mohegan Gaming & Entertainment (MGE) is a master developer and operator of premier global integrated entertainment resorts, including Mohegan Sun in Uncasville, Connecticut, Inspire in Incheon, South Korea and Niagara Casinos in Niagara, Canada. MGE is owner, developer, and/or manager of integrated entertainment resorts throughout the United States, including Connecticut, New Jersey, Washington, Pennsylvania, Louisiana, as well as Northern Asia and Niagara Falls, Canada, and coming soon pending regulatory approval, Las Vegas, Nevada. MGE is owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. For more information on MGE and our properties, visit www.mohegangaming.com.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Feb 5, 2020 | Community Relations, Employment, General News
Joining leading brands and organizations such as Cisco, Progressive Insurance and Adobe, Mohegan Sun, which is 
Mohegan Gaming & Entertainment’s (MGE) flagship destination, lands among the top 10 on the recently announced “100 Best Workplaces for Diversity” by Fortune magazine. As a company guided by its commitment to have welcoming and mutual respect for all its guests, employees and partners, Mohegan Sun team members with disabilities make up approximately 13% of the Mohegan Sun workforce, which is one of the highest marks on Fortune’s list of 100 U.S. companies. The report also shows Mohegan Sun’s workforce at 48% women.
“We’re honored to see Mohegan Sun named among the top 100 Best Workplaces for Diversity because it demonstrates the power of our rich Mohegan heritage as the foundation for how we operate and grow the business,” said Mario Kontomerkos, President & CEO of Mohegan Gaming & Entertainment. “The work culture present at Mohegan Sun and all MGE properties is vigilantly guided by the Spirit of Aquai, which represents our way of being welcoming, cooperative, building relationships and having a mutual respect for others. The upshot is an organization that operates with fairness and integrity towards an inclusive and inspiring work culture that transpires globally.”
At number six in the overall listing of Best Workplaces for Diversity, Mohegan Sun is comprised of 49 percent minorities, 48 percent women, 29 percent from the baby boomer generation or older and four percent LGBTQ. Within the category of people with disabilities, Mohegan Sun benefits by working with the local community and one of leading disability inclusion programs in the industry to ensure career advancement. Project SEARCH, an organization that provides those with significant disabilities with on-the-job training, as well as the Waterford, CT based United Cerebral Palsy of Eastern Connecticut, Norwich Transition Academy and Viability, (who have offices on-site at Mohegan Sun and have been partners for nearly 20 years), are just a few of the community & organizational partners that Mohegan Sun works with for career transition, development and advancement for disabled people.
To determine the Best Workplaces for Diversity, Fortune magazine partnered with Great Place to Work® to analyze anonymous survey feedback representing more than 4.8 million U.S. employees. The Best Workplaces for Diversity list focuses on the experiences of women, people of color, LGBTQ people, employees who are boomers or older, and people who have disabilities. The ranking is based on what these employees themselves report in a 60-question Trust Index© survey about the trust, pride and camaraderie they experience in their workplace, and how those experiences compare to their colleagues’ reports of the same workplaces. Great Place to Work also consider employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced, as well. The remaining 15 percent of the rank is based on the diversity of the company’s overall workforce and its management, senior leadership and board, while considering industry trends.
To be considered in the annual rank, companies need to employ at least 1,000 people. To ensure survey results truly represent all employees, Great Place to Work requires that Trust Index© survey results are accurate to a 95 percent confidence level with a five percent margin of error or better.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars, two expo and convention centers as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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