Dec 22, 2020 | Community Relations, Employment, Food & Beverage, General News
Mohegan Sun was recently recognized as “Industry Innovator” by the Chamber
of Commerce of Eastern Connecticut’s annual awards, also known as the “ECTys,” aiming to recognize excellence in both business and the community. The “Industry Innovator” award showcases businesses of any size that have shown strong ability to adapt to the marketplace by introducing or embracing new concepts or technologies to better serve customers. This award also takes into account businesses that provide unique opportunities for its workforce development.
“Being recognized with this particular ECTy Award is truly an honor for Mohegan Sun,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “Our goal is to always adapt and evolve to any business environment, stay on the cutting edge of customer service and develop rising stars within our company. Two key areas where this has been a major success is through key upgrades at our hotel and through our Disability Vocational Program.”
With casino & resort competition on the increase in recent years, Mohegan Sun made a major design upgrade to its iconic 36-level Sky Tower hotel. A full VIP treatment was rolled out through a “hotel-in-a-hotel” known as Aspire. Located on the highest levels of Sky Tower, Aspire guests receive their own private valet and check-in, as well as a unique arrival gift that joins sweeping views of the New England countryside and five-star accommodations. Aspire guests also can take advantage of their very own butler and access to the exclusive luxury food and beverage experience on the 33rd floor, aptly titled, Thirty Three.
Mohegan Sun hotel rooms now also feature an advanced and fully automated minibar by Bartech, which allows guests to purchase food and other items with ease, while allowing Mohegan Sun’s hotel front office to easily track sales.
When it comes to workforce development, Mohegan Sun has been an industry leader. Mohegan Sun’s Student Vocational Inclusion Program, which gains improvements and new talent every year, provides internships across various focuses for young people with physical, developmental and intellectual disabilities. Local schools in Montville, Norwich, Waterford and more, are partners in the program that has now been running strong for nearly 10 years. Mohegan Sun’s Wardrobe department, Culinary team, Environmental Services (EVS), among other areas, have all had positive impacts from the program. As a testament to that success, many internships result in permanent and meaningful roles at Mohegan Sun.
While Mohegan Sun’s showrooms have not been open to the public during the global pandemic, earlier in 2020, an innovative food app ordering system (Noble) was implemented in Mohegan Sun Arena where guests can order concessions directly from their seat. This service will return in the future, when entertainment programming on a wider level is able to safety return.
Mohegan Sun, like so many businesses and destinations, also had to evolve and adapt quickly over the course of the global pandemic and become smart, creative and most importantly, safe. After a temporary closure that occurred in the spring, Mohegan Sun re-opened with well over $1 million spent on a health & safety plan that involved non-invasive thermal temperature scans, UV light technology throughout air handler systems, plexiglass dividers at transactional locations, rigorous cleaning protocols, mask requirements and much more. The Mohegan Tribal Health Department also operates on-site and proved vital in all phases of Mohegan Sun’s health & safety measures. They also played a key role in Mohegan Sun Arena becoming home to multiple bubble-site residencies for major sporting events in recent months, such as College Basketball’s “Bubbleville,” that featured 26 games, many of which were nationally televised, across 10 days in late November and early December.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Sep 18, 2020 | Breaking News, Employment, Gaming, General News, Travel & Leisure
For the third year running, MGE’s flagship property Mohegan Sun, the East Coast’s premier int
egrated resort destination, was voted “Best Casino Hotel,” in USA Today’s 10Best Readers’ Choice Awards, receiving the number one spot in the category, along with top rankings in “Best Casino Outside of Las Vegas“ and “Best Player’s Club” for its Momentum Rewards Program. Additionally, MGE-operated Resorts Casino Hotel in Atlantic City was recognized for its on-property restaurant, Capriccio, which earned the number one spot for “Best Casino Restaurant.”
Nominees for USA Today’s 10Best Readers’ Choice Awards were selected by a panel of experts, including editors from both USA Today and 10Best.com, as well as relevant expert contributors. This year’s list of nominees featured some of the most well-known casino and resorts in the United States. Readers voted over a span of four weeks on their favorite choices in each category.
“To be voted ‘Best Casino Hotel’ for the third consecutive year by USA Today’s 10Best Readers’ Choice Awards is truly an honor. At Mohegan Sun, we pride ourselves on providing guests with the highest quality of service, as well as exciting amenities and experiences that can’t be found anywhere else,” said Jeffrey Hamilton, President and General Manager of Mohegan Sun. “We believe these recognitions are a testament to our outstanding team members, and we’ll continue to provide best-in-class service for our guests and devoted fans in 2021 and beyond.”
Mohegan Sun’s parent company, MGE, was also recognized as part of Forbes’ annual list of America’s Best-In-State Employers 2020. Forbes and Statista selected America’s Best-in-State Employers based on an independent survey of approximately 80,000 U.S. employees working for companies employing at least 500 people in their U.S. operations. The surveys were administered using a series of online panels and provide a representative sample of the U.S. workforce.
Lastly, but certainly not least, Mohegan Sun garnered a total of 31 accolades, eight of which were first-place wins, in Casino Player Magazine’s “Best of Gaming 2020,” including “Best Overall Gaming Resort,” “Favorite Casino Resort to Vacation at” and more. Through an extensive survey, Casino Player Magazine’s readers selected which casinos across the United States are worthy of being crowned the best in an expanding sea of gambling options.
“These prestigious accolades are a ringing endorsement of our commitment to providing an exceptional environment for our team members and guests,” said Mario Kontomerkos, MGE’s Chief Executive Officer. “There is no question that 2020 has been an unprecedented year for the casino industry, but these notable awards remind us of the importance of our guiding philosophy, ‘The Spirit of Aquai,’ which emphasizes our commitment in embodying a welcoming, cooperative mindset, displaying mutual respect for others and building relationships. We believe these principles are what makes us stand out from the industry standard.”
Since the establishment of its flagship property in Connecticut in 1996, MGE has continued its strategic growth trajectory with its first foray outside of North America as well as Las Vegas, marking the first tribal casino presence in the Entertainment Capital of the World. MGE’s developments in Las Vegas, South Korea and Greece will further strengthen the brand’s position as a master developer of global integrated entertainment resorts (IER) and set the standard of immersive and thrilling resort entertainment.
ABOUT 10BEST.COM
10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.
ABOUT MOHEGAN GAMING & ENTERTAINMENT
Mohegan Gaming & Entertainment (MGE) is a master developer and operator of premier global integrated entertainment resorts, including Mohegan Sun in Uncasville, Connecticut, Inspire in Incheon, South Korea and Niagara Casinos in Niagara, Canada. MGE is owner, developer, and/or manager of integrated entertainment resorts throughout the United States, including Connecticut, New Jersey, Washington, Pennsylvania, Louisiana, as well as Northern Asia and Niagara Falls, Canada, and coming soon pending regulatory approval, Las Vegas, Nevada. MGE is owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. For more information on MGE and our properties, visit www.mohegangaming.com.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
Feb 5, 2020 | Community Relations, Employment, General News
Joining leading brands and organizations such as Cisco, Progressive Insurance and Adobe, Mohegan Sun, which is 
Mohegan Gaming & Entertainment’s (MGE) flagship destination, lands among the top 10 on the recently announced “100 Best Workplaces for Diversity” by Fortune magazine. As a company guided by its commitment to have welcoming and mutual respect for all its guests, employees and partners, Mohegan Sun team members with disabilities make up approximately 13% of the Mohegan Sun workforce, which is one of the highest marks on Fortune’s list of 100 U.S. companies. The report also shows Mohegan Sun’s workforce at 48% women.
“We’re honored to see Mohegan Sun named among the top 100 Best Workplaces for Diversity because it demonstrates the power of our rich Mohegan heritage as the foundation for how we operate and grow the business,” said Mario Kontomerkos, President & CEO of Mohegan Gaming & Entertainment. “The work culture present at Mohegan Sun and all MGE properties is vigilantly guided by the Spirit of Aquai, which represents our way of being welcoming, cooperative, building relationships and having a mutual respect for others. The upshot is an organization that operates with fairness and integrity towards an inclusive and inspiring work culture that transpires globally.”
At number six in the overall listing of Best Workplaces for Diversity, Mohegan Sun is comprised of 49 percent minorities, 48 percent women, 29 percent from the baby boomer generation or older and four percent LGBTQ. Within the category of people with disabilities, Mohegan Sun benefits by working with the local community and one of leading disability inclusion programs in the industry to ensure career advancement. Project SEARCH, an organization that provides those with significant disabilities with on-the-job training, as well as the Waterford, CT based United Cerebral Palsy of Eastern Connecticut, Norwich Transition Academy and Viability, (who have offices on-site at Mohegan Sun and have been partners for nearly 20 years), are just a few of the community & organizational partners that Mohegan Sun works with for career transition, development and advancement for disabled people.
To determine the Best Workplaces for Diversity, Fortune magazine partnered with Great Place to Work® to analyze anonymous survey feedback representing more than 4.8 million U.S. employees. The Best Workplaces for Diversity list focuses on the experiences of women, people of color, LGBTQ people, employees who are boomers or older, and people who have disabilities. The ranking is based on what these employees themselves report in a 60-question Trust Index© survey about the trust, pride and camaraderie they experience in their workplace, and how those experiences compare to their colleagues’ reports of the same workplaces. Great Place to Work also consider employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced, as well. The remaining 15 percent of the rank is based on the diversity of the company’s overall workforce and its management, senior leadership and board, while considering industry trends.
To be considered in the annual rank, companies need to employ at least 1,000 people. To ensure survey results truly represent all employees, Great Place to Work requires that Trust Index© survey results are accurate to a 95 percent confidence level with a five percent margin of error or better.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars, two expo and convention centers as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Sep 20, 2019 | Breaking News, General News, Travel & Leisure
The 2019 Awards were announced today, with Mohegan Sun finishing in the top five for three different casino categories
UNCASVILLE, CT (September 20, 2019) – In a Readers’ Choice contest that involved some of the most well-known casino & resorts in the United States, Mohegan Sun is proud to once again take home a 1st place ranking for “Best Casino Hotel” in the 2019 USA Today’s 10Best.com Readers’ Choice Awards. Mohegan Sun has now been named “Best Casino Hotel” in the 10Best Readers’ Choice Awards in back-to-back years. Additional placements include 5th in both “Best Casino outside of Las Vegas” and “Best Player’s Club” (Momentum).
“At Mohegan Sun, we strive for excellence when it comes to guest satisfaction, hotel cleanliness, providing top-notch amenities and staying ahead of the curve throughout all of our incredible offerings, from gaming and entertainment to dining and nightlife, and so much more,” said Mohegan Sun President & General Manager, Ray Pineault. “All three recognitions are truly a testament to the hard work and dedication of our amazing team here in southeastern Connecticut.”
Nominees for USA Today’s 10Best Readers’ Choice Awards were selected by a panel that includes editors from both USA Today & 10Best.com as well as relevant expert contributors. From there, readers voted over the span of four weeks on their top choices.
The first place hotel honor arrives on the heels of the recent launch of Aspire, Mohegan Sun’s high-end hotel experience on floors 31-36 of Sky Tower. The luxury upgrade includes private valet and check in, butler service, an in-room gift and access to the all-new luxury food & beverage space, entitled Thirty Three, equipped with blackjack tables, delicious food, flat-screen TVs for the big game and a sprawling view of the New England countryside from the 33rd level of Sky Tower.
Mohegan Sun’s 10,000-seat arena, Mohegan Sun Arena, which is home to both the WNBA’s Connecticut Sun and the National Lacrosse League’s New England Black Wolves, in addition to 100+ concerts yearly, was recently recognized with the “Arena of the Year” award at the 2019 Academy of Country Music Awards. Tom Cantone, Mohegan Gaming & Entertainment’s Senior Vice President of Sports & Entertainment, who oversees Mohegan Sun Arena, was also named to the 2019 VenuesNow inaugural All-Stars list, which recognizes 50 top executives who have made their mark in key areas of the entertainment industry and will continue to shape it in the coming years.
For more information on Mohegan Sun’s hotel & spa, visit Hotel, Spa & Golf and for Mohegan Sun’s upcoming events, comedy and entertainment, including the 8th Annual Sun Brewfest arriving on October 4th, visit Mohegan Sun Entertainment.
ABOUT 10BEST.COM: 10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.
ABOUT MOHEGAN SUN: Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Sep 28, 2018 | Breaking News, Entertainment, Food & Beverage, Travel & Leisure
UNCASVILLE, CT (September 28, 2018) – As year-end rankings & awards for 2018 
start to roll in, the premier East Coast gaming and entertainment destination, Mohegan Sun, is proud to announce multiple achievements. Most notably, Mohegan Sun earned top honors in the USA Today’s 10Best.com Readers’ Choice Awards, being voted “Best Casino Hotel.” The top spot in this category comes alongside #2 placements in the categories, “Best Casino Outside of Las Vegas” & “Best Player’s Club (Momentum)”
“Mohegan Sun has had an exhilarating year. Our destination became even larger with the opening of the Earth Expo & Convention Center, we rolled out all new regional perks for our Momentum members, had several guests win six figure jackpots, and significantly upgraded our deluxe hotel, including the fully revamped, 16,000 square-foot, Mandara Spa.” Said Mohegan Sun President & General Manager, Ray Pineault. “For Mohegan Sun to be voted #1 or rank within the very top in USA Today in categories like “Best Player’s Club,” and “Best Casino Hotel,” is an achievement on which we’re extremely proud of.”
Nominees for USA Today’s 10Best Readers’ Choice Awards were selected by a panel that includes editors from both USA Today & 10Best.com as well as relevant expert contributors. From there, readers voted over the span of four weeks on their top choices. Last year, Mohegan Sun was also named “Best U.S. Casino” in the USA Today 10Best Readers’ Choice Awards.
For more information on Mohegan Sun’s hotel & spa, visit Hotel, Spa & Golf. For Mohegan Sun’s upcoming events, entertainment and signature events, including a jam-packed day on Saturday, October 6th, with Sun BrewFest, Tracy Morgan, Slash featuring Myles Kennedy & The Conspirators and Christina Aguilera, visit www.MoheganSun.com/entertainment
Mohegan Sun is also nearing the opening of GAME ON!, an interactive bar, arcade & restaurant with eight bowling lanes, as well as the opening of Aspire & Thirty-Three, an all-new luxury hotel experience in the top levels of the iconic Sky Tower.
ABOUT 10BEST.COM: 10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.
ABOUT MOHEGAN SUN: Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to three unique casinos, 1,600 deluxe hotel rooms, 2 world-class spas, a golf course, over 90 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
