Oct 11, 2023 | Employment, Entertainment, General News
Award-winning digital TV series that offers a behind-the-scenes look at the world-class entertainment resort premiers at 7:30pm EDT
WHAT: Season 7 of Mohegan Sun’s award-winning, original, digital TV series, “Back of House” premieres tonight at 7:30pm EDT at backofhouse.tv! Viewers can join Lauren, Nikki, Dana, Lindsay, Cathy, Chris, Amber, Tom, Don, Eric and Jana as they take a compelling journey to create the extravagant experiences and incomparable memories that guests of Mohegan Sun have come to know and love.
WHEN/WHERE: Wednesday, October 11th at 7:30pm EDT (and airing every Wednesday night through November 15th) | BackofHouse.tv
IN DETAIL: Mohegan Sun, the East Coast’s gleaming oasis of entertainment, is where hospitality flows like sparkling champagne. During season 7 of “Back of House”, viewers will experience A Symphony of Hospitality, spotlighted by some of Mohegan’s most exceptional team members. This season features an exclusive look inside the retirement party for one of New England’s finest athletes, a red-carpet rollout for the Basketball Hall of Fame’s new class, unique lessons in dealing casino table games and making amazing new cocktails, a luxurious sneak peek at Mohegan Sun’s newest Royal Suite and a glimpse of the royal treatment. Last but not least, Mohegan Sun’s sister property, Fallsview Casino Resort, showcases a grand finale for the books when Billy Joel rocks all of Niagara at the OLG Stage at Fallsview Casino. Guests can catch all the action every Wednesday night at 7:30pm EST.
Special giveaways will be offered all season long, including an overnight stay for two in the Presidential Suite, complete with butler service and a $250 Mohegan Sun gift card. For more information, visit backofhouse.tv.
ABOUT MOHEGAN SUN
Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic Southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on X and Instagram @mohegansun and view us on YouTube.
# # #
Jan 19, 2021 | Community Relations, General News, Travel & Leisure, Uncategorized
UNCASVILLE, CT (January 19, 2021) – Mohegan Sun, recently named an “Industry Innovator” by Eastern Connecticut’s Chamber of Commerce, is proud to be among the first casino resorts in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. This verification also comes with an easily identifiable “seal of approval” – the Sharecare VERIFIED® with Forbes Travel Guide badge – based on compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
“We are thrilled to be one of the first resorts to receive this important verification from Sharecare and Forbes Travel Guide,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “This is another testament to our team’s hard work and ability to quickly adapt in the unpredictable environment we live in. We will continue to be an innovative force in the hospitality industry by remaining dedicated to providing a safe atmosphere for guests while delivering exceptional guest service.”
Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Hotels and resorts are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
“The pandemic has made it clear that hotels and resorts must, first and foremost, assure guests of their safety,” said Filip Boyen, CEO of Forbes Travel Guide. “By becoming VERIFIED®, Mohegan Sun has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.”
In response to the global pandemic, Mohegan Sun invested over $1 million in a health & safety plan that includes non-invasive thermal temperature scans, cutting edge UV light technology installed in air handler systems, plexiglass dividers at transactional locations, rigorous cleaning protocols, mandatory mask requirements and more. Health and safety protocols for Mohegan Sun are created with guidance from the Mohegan Tribal Health Department, an on-site team of medical experts equipped with the knowledge, tools and direct pipelines to additional health agencies like the Centers for Disease Control (CDC) and the Connecticut Department of Public Health (CTDPH). As a result of this invaluable resource, health and safety protocols at Mohegan Sun meet, and in many cases exceed, those set by the CDC and CTDPH.
Mohegan Sun is one of the only casino & entertainment destinations in the nation that has been able to safely host “bubble” experiences for major sporting events in the past year, including a historic residency with Bellator MMA and SHOWTIME Sports®, and hosting College Basketball’s “Bubbleville” tournament that featured 26 games over the course of 10 days.
All health and safety protocols are regularly reviewed and updated to reflect the needs of the community, along with state and federal recommendations. A full list of Mohegan Sun’s guidelines can be found at mohegansun.com/updates.
ABOUT FORBES TRAVEL GUIDE
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Started as Mobil Travel Guide in 1958, the company created the first Five-Star rating system in the United States. Today, Forbes Travel Guide’s incognito inspectors travel the world, evaluating properties based on up to 900 rigorous, objective standards. Forbes Travel Guide also supports the hospitality industry and other service-oriented businesses such as luxury residential, healthcare and private clubs with bespoke training solutions, evaluation services and the creation of custom service standards. For more information, please visit partner.forbestravelguide.com.
ABOUT SHARECARE
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
# # #
Jun 11, 2019 | Entertainment, Food & Beverage, General News, Special Events, Sports, Travel & Leisure
The innovative online series that allows viewers a sneak peek at real hospitality employees in real work situations is also being used as a career building resource by the HSMAI Foundation
UNCASVILLE, CT – (June 11, 2019) – Mohegan Gaming and Entertainment (MGE) announced today that the second season of its original digital TV series, “Back of House,” found online at backofhouse.tv, took home four awards at the 25th Annual Communicator Awards, the leading international awards program recognizing big ideas in marketing and communications. The popular digital series also won two Bronze Telly Awards for Branded Content in Entertainment and Branded Content in Sports. Since 1979, The Telly Awards have recognized some of the best work in TV and Video. Earlier this year Mohegan Sun was also notified that “Back of House” is being used by the Hospitality Sales & Marketing Association International Foundation (HSMAI) as part of a campaign to inspire future leaders into hotel, travel and hospitality careers.
Accolades from the 25th Annual Communicator Awards were revealed at the end of May. The episode called, “Preperation”, featuring Amber Cox, the WNBA Connecticut Sun’s VP of Sports Operations, was individually recognized with a Silver Distinction Award. Another Silver Distinction Award was received for the episode called, “Celebrity” featuring Mohegan Sun’s Celebrity Events Producer, Lindsay Cady. The most prestigious awards included a Gold Award of Excellence for Web Series Development and a Gold Award of Excellence for Tourism Branded Content. The show’s production company Primal NY, in partnership with Fact & Friction, were equally credited.
“We believe Mohegan Sun’s digital TV series continues to be recognized by industry experts, in part, because Mohegan Sun continues to be recognized for its welcoming, exciting, one of a kind hospitality.” said George Galinsky Senior Vice President of Marketing Communications for Mohegan Gaming & Entertainment. “The placement of the show into a career development program for the HSMAI Foundation was unexpected. It’s a testament to team members. The series aims to highlight some of the staff’s little known, behind the scenes skills and duties, and of course, their human connections with our guests. We are proud to provide fresh industry insights at backofhouse.tv for potential hospitality career professionals. What was originally meant to be pure entertainment for our guests has evolved into an informative platform for industry recruiting. This has demonstrated itself through the overwhelmingly positive social media response as well.”
On Facebook alone, total video plays for “Back of House” season two are currently over five million, and social impressions on both Facebook and Instagram have surpassed 7.5 million. “Back of House” has also just been recognized by the Vega Awards, winning a Silver award in the Documentary Series category. With “Back of House” season three premiering in October of 2019, the digital TV series will continue to captivate viewers of all kinds well into the future.
Want a sneak peek at “Back of House” season three? Like Barbeque? An episode about a huge outdoor BBQ festival has already been filmed. How about celebrities, grand openings and parties? Slot machines? Beauty pageants? Previous seasons featured Martha Stewart, Snoop Dog, DJ Khalid, Britney Spears, Kenny Chesney, and more. Tune in to see who’s next while exciting new, young team members join the cast and crew in totally new scenarios.
“Back of House” is produced by full-service production studio, Primal-NY, that specializes in digital strategy, brand discovery, content creation and distribution. The series has also been supported by Fact & Friction, the TV development consulting firm whose credentials include Undercover Boss & Next Top Model, as well as working with Tyra Banks, Rihanna, Jay-Z & Jenny Jones. The online series takes viewers behind the scenes at Mohegan Sun through concerts, grand openings, celebrity appearances, special events, amazing restaurants, sports and more.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming and Entertainment (MGE), Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
# # #
