A Season of Change: Mohegan Sun Offers an Inside Look Into Its Impressive Reinvention

The East Coast’s Premier Resort to Air Season 5 of its Authentic, Award-Winning Behind the Scenes Digital Series, “Back of House,” Starting October 13

Following a pivotal year of change in the entertainment and hospitality industries, Mohegan Sun, one of the world’s top resorts, today announced the release of its new, illuminating season of the acclaimed, original digital TV series, “Back of House.” Following last year’s successful season that reached millions of new viewers, Season 5 will feature six all-new weekly episodes on backofhouse.tv beginning

Wednesday, October 13 at 7:30PM. This season will take an inside look into Mohegan Sun’s impressive transformations during unprecedented times, as the world-class resort brand reinvented itself through new best practices, restructured A-List events, and continued to emerge as the industry leading innovator in hospitality, entertainment, and casino gaming.

“Back of House Season 5 – Reinventing the Future!” is a digital series filmed behind the scenes following 10 industry professionals as they offer viewers a peek behind the curtain into the magic of Mohegan Sun. Viewers are able to experience first-hand the quick thinking, teamwork and business innovation that took place during a crucial time, as the industry adapted to a “new normal.”  Viewers of the series will follow key Mohegan Sun team members through milestones such as the unveiling of the highly-anticipated TAO Asian Bistro & Lounge and the grand opening of Mohegan Sun Casino at Virgin Hotel Las Vegas – which marked a momentous occasion not only for the Mohegan Tribe, but for Indian Country as a whole. Further, the series documents the challenges and successes of safely reopening such an expansive integrated entertainment resort while hosting live music and sporting events to a sold-out full house of guests, once again.

“Setting the standards for what it means to be the leading resort operator in this challenging era, motivates us all to continue to strategically evolve and grow. It is a privilege for us to share our work culture with the world in this entertaining way,” said George Galinsky, SVP of Marketing Communications at Mohegan Gaming & Entertainment (MGE). “As we continue to reflect on this past year and a half, we’re happy to offer a rare, up close look at many of the employees who elevate our brand and further our mission every day. We look forward to welcoming guests back to a new season of the show, and more importantly, to our safe and welcoming destination so they can create more memorable lifetime experiences.”

Primal-NY, an award-winning production studio, will also be returning for the fifth season to document the journey as Mohegan Sun reinvents the future of hospitality and casino gaming. “Great storytelling is at the heart of what we do,” said Robert Conticelli, President of Primal-NY. “Mohegan’s transformations this past year have been incredible to film, and it has made our job of portraying these amazing stories that much easier.”

Season 5 will bring six brand-new episodes, with both new and familiar faces, as Mohegan Sun continued to deliver one-of-a-kind gaming, entertainment and hospitality experiences to Connecticut and beyond:

  • Episode 1:  A Delicious Collaboration

As Mohegan Sun continues to grow, the property is tasked with finding a next-level partnership that will offer guests a unique and upscale dining experience. Following many conversations and meetings, the team finds a perfect match with the renowned TAO Group Hospitality brand. Follow cast members, Jeff, Chris, and the construction team as they set to transform one of the resorts most sought out real estate locations into one of the hottest new restaurants in the Northeast.

  • Episode 2:  Bubbleville Part 1

As the pandemic continued on and the award-winning Mohegan Sun Arena remained closed to fans, the Mohegan Sun marketing and entertainment teams developed a slam dunk partnership with the NCAA to host the NCAA college basketball tournament in a “bubble.” The team quickly kicks into high gear to set the standard for health and safety protocols during this national event. The cast works to navigate uncharted waters with last minute changes and continued pandemic challenges, getting ready for the arrival of over 30 basketball teams.

  • Episode 3: Bubbleville Part 2

With the colleges beginning to roll in, the event security team faces new hurdles as they persevere getting every team through state-of-the-art safety and health protocols. Then, it’s all hands-on deck as the banquets team works to feed all the teams, while the Arena and Expo Center have both been transformed into giant TV studios and practice facilities. Throughout this unique story, the cast reflects on the hard work, challenges and successes of welcoming college basketball back to the court.

  • Episode 4: Vegas Baby

Mohegan Gaming & Entertainment (MGE) team members head out to Las Vegas as they collaborate with Virgin Hotels to transform a tired, old casino into one of Sin’s-City’s most anticipated new resorts. Both the Vegas and Connecticut teams come together to produce Mohegan Sun magic as the doors to this one-of-a-kind, and first ever Tribal casino resort, open to the public in Las Vegas for the very first time.

  • Episode 5: Live Music Is Back

There is a buzz around property, and that means only one thing: a sold-out show in the award-winning Mohegan Sun Arena! With the return of live music, Mohegan Sun welcomes back renowned music group, Lady A, and thousands of fans to the first full capacity show in a very long time. The entire entertainment team has been counting down the days until this moment, as Lady A takes the stage at one of the world’s top arenas. Follow the cast as they work through a successful return to “normal.”

  • Episode 6: A Sure-Fire Bet

As transformations continue, Jeff works with Lauren to check-out the fully converted former valet entrance that now serves as a brand new outdoor special events and meetings venue. The team preps the space and this week’s tribute band, setting the stage for welcoming more guests back to Party on the Patio at Hot Summer Fun at Mohegan Sun. All this while renovations continue in the Race Book and Bow & Arrow Sports Bar, the future homes of Mohegan Sun’s new sports betting offerings.

Enter to Win and Experience “Back of House” IRL*

To celebrate the brand-new season, backofhouse.tv and Mohegan Sun will host an enter-to-win contest for fans to take part in during the season’s six-week span. As part of the giveaway, viewers can enter to win a grand prize two-day stay with a $250 food and beverage credit and a $250 gift card to experience the magic of Mohegan Sun for themselves as it celebrates its milestone 25th anniversary.

*Giveaway Disclaimer

Must be 21 years or older to be eligible to win. By entering the promotion, you are opting in to receive email offers from Mohegan Sun and agree to sign a media release waiver. Media release waiver allows Mohegan Sun to use your likeness as a prize winner. Subject to availability. Blackout dates may apply. No cash value. Offer is non-transferable. Offer valid at Mohegan Sun’s Connecticut location only. Participants cannot be an employee of Mohegan Gaming & Entertainment or one of its properties or a direct family member of an employee.

ABOUT BACK OF HOUSE

“Back of House” swings the doors of hospitality and entertainment wide open.  It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv where you can also book a room, buy show tickets, gift cards and even apply for a position for a career with Mohegan Sun.

ABOUT PRIMAL NY

Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.

ABOUT MOHEGAN SUN:

Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

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Mohegan Sun’s Award-Winning “Back of House” is Back for More!

The East Coast’s Leading Integrated Entertainment Resort Reveals More of its Inner Workings with Brand New Episodes of its Unprecedented and Innovative Digital TV Series. Viewers Can Tune-in to the new season and Enter to Win Fun Prizes as part of the Premiere of Back of House on Thursday, October 10

UNCASVILLE, CT (October 2, 2019) – Following an award-winning year and more than 10 million views during its first two trailblazing seasons, Mohegan Sun announces the roll out for season three of its original digital TV series, “Back of House,” giving viewers an insightful and in-depth look at what it takes to operate one of the largest resort destinations in the United States. Beginning on Thursday, October 10 at 8 p.m. (EST), “Back of House” will feature all-new episodes on backofhouse.tv once a week every Thursday through November 14, with six episodes in total. Additionally, to celebrate the launch of “Back of House” season three, Mohegan Sun will host six weekly “enter to win” contests based on each episode’s story line. Viewers will want to tune-in for their chance to win all-encompassing prizes from the all-encompassing entertainment destination.

“We are committed to continue spotlighting our impressive staff and what it takes to operate a large, multi-faceted enterprise which is very much like running a small city,” said George Galinsky, SVP of Marketing Communications at Mohegan Gaming & Entertainment (MGE). “We do enjoy peeling back the curtain like no one has ever done before to give fans an inside look at the operation and the people they would never get to see – all while displaying our family-friendly work environment and underscoring Mohegan Gaming & Entertainment as a global integrated entertainment resort leader.”

Introducing new cast members and bringing back a few familiar faces, “Back of House” season three follows the professional lives of six Mohegan Sun employees, including the resort’s Creative Events Manager, Executive Pastry Chef, Multimedia Designer, Director of Asian Communications, Public Events Planner and General Manager of novelle – Mohegan Sun’s new ultra-lounge venue which opened this summer. From planning large-scale VIP events to preparing kitchen staff for a massive gathering, “Back of House” reveals how Mohegan Sun staff transform behind-the-scenes operations into fun and memorable experiences for every guest, while demonstrating their collaborative relationships and the “wow” factor that comes with working at one of the world leaders in resort entertainment.

“We produce high quality visuals that offer a unique perspective on teamwork in action at Mohegan Sun. Our approach to this style of storytelling ensures that audiences will be inspired to visit the destination and experience it firsthand,” said Robert Conticelli, President of Primal-NY.

In 2019, “Back of House” received multiple accolades from the 25th Annual Communicator Awards, the leading international program recognizing big ideas in marketing. Mohegan Sun’s popular digital TV series also won Telly and Vega Awards for groundbreaking Branded Content. “Back of House” is also used by the Hospitality Sales & Marketing Association International Foundation (HSMAIF) as part of a campaign to inspire future leaders in hospitality.

Tune-in and WIN
Every Thursday night, viewers will have the unique opportunity to win up to 6 awe-inspiring prize bundles centered around each corresponding episode. Prizes include a custom cake made by Chef Lynn himself, a table at the hottest BBQ Fest of the year, a taste of Southeast Asia and Mohegan Sun shopping spree, VIP access and bottle of bubbly at Mohegan’s latest ultra-lounge, novelle, and a luxurious stay in Aspire with your very own butler. One lucky grand prize winner will be chosen for a behind-the-scenes tour of Mohegan Sun and experience “Back of House” with the stars themselves.

Don’t miss the following highlights from “Back of House” season three:

  • Episode 1: Birthday Cake Showdown
    Mohegan Sun makes over 7,000 cakes a year. Today, there’s a training competition between five dedicated employees who come in on their day off. According to Chef Lynn, “we always do more than needed, and I want to see the best of the best.” Erica a cake lover, and Jeff, a cake hater, are both recruited to help pick the winner!  See how it all turns out.
  • Episode 2: Silent Panicker
    It’s that time of year when Sun BBQ Fest and Party on the Rooftop fall on the same weekend. Ouch! With so many moving parts, including outside vendors, and internal departments alike, Andre and his team are on a mission to make both events run as smooth as possible, and of course, create memorable experiences for the guests. Will his biggest problem be tight deadlines or his desire for perfection!?  Tune in to find out.
  • Episode 3: Asian Beauty
    One of the biggest events on Cindy’s annual calendar is the Asian Beauty Pageant, which kicks-off late in the evening and runs over night. It’s a large-scale production for the entertainment team and countless other employees, as well. Cindy’s all-night balancing act juggles guests, co-workers, contestants, superstar performers, and even her own shoes.  How will she survive?
  • Episode 4: The Final 48!?
    48 Hours before novelle officially opens, and Joe is either sweating bullets or as cool as ice; it’s hard to know for sure – Jeff can’t even tell! New to Mohegan Sun, Joe is feeling the pressure of making a good first impression. His years of experience in nightlife have prepared him for this moment.  Will he and his team come through?
  • Episode 5: Red Carpet Rollout
    Celebrity handler Lindsay Cady is feistier than ever and attributes the temperament to the last stage of her pregnancy. How will this go down? Is she able to deliver a big-name celebrity for the opening of novelle, or will she be delivering something else?! How will it go with Joe, her “f#!%#g nuts” colleague who has “the patience of a flea”?  It’s Lindsay at her best.
  • Episode 6: Jack of All Trades
    Peter’s “real” job is in Human Resources, but he’s willing to pitch in anywhere, anytime. This time, a request to help unveil a new casino game is diverting his attention away from the big slot tournament he volunteered to host. “Mr. ShowBiz” is desperate to find time for a moment of Zen before the big event. He eventually reveals himself and steals the show.  See how it all goes down!

Don’t miss a minute of these employees in action when Back of House season three airs on Thursday, October 10 at 8 p.m. EST. To tune-in and meet the new cast, visit BackofHouse.TV.

ABOUT BACK OF HOUSE
“Back of House” swings the doors of hospitality and entertainment wide open.  It is a trailblazing all-access pass to the action behind the action at Mohegan Sun, one of the world’s largest integrated casino resort destinations. Enjoy following fun, dedicated employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv.

ABOUT PRIMAL NY
Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures.  For more information, visit primal-ny.com. Primal NY chose Fact & Friction Inc., a TV content consulting company, run by award-winning showrunner Ron Carroll for partnership on the series. The company is based in New York and Toronto, visit factandfriction.com.

ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment (MGE), Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.  Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, two pools, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including  the 10,000-seat Mohegan Sun Arena. Mohegan Sun is within easy access of New York, Boston, Hartford, New Haven and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

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“Back of House” Season Two Gives Fans Another Look Inside the East Coast’s Busiest Entertainment Destination

Tune-in and watch Mohegan Sun’s award-winning digital TV series on September 26th

Watch Back of House Season Two When It Airs This Week!

UNCASVILLE, CT (September 24, 2018) – After reaching over 1.1 million views on YouTube alone, and receiving two top industry awards, Mohegan Sun announces the launch of season two of its original digital TV series, “Back of House,” featuring eight new episodes exclusively on BackofHouse.TV and YouTube. Continuing the excitement of Back of House season one, the new episodes will be available online beginning September 26th at 10:00am EST, giving viewers an in-depth look into what it takes to operate one of the largest integrated entertainment resort destinations in the United States.

“After the successful debut of our employees’ first digital TV series last fall, we kept the cameras rolling to continue showcasing Mohegan Sun, our amazing operation, and the leadership role we strive for in the hospitality and entertainment business,” said George Galinsky, Senior Vice President of Marketing Communications of Mohegan Gaming & Entertainment.  “The documentary-style series is the perfect way for viewers, guests and fans worldwide to get a behind-the-scenes look into the vital role employees play in delivering great hospitality,” Galinsky said.

“Viewers will see how these savvy hospitality employees manage celebrity appearances, VIP events, hotel reservations, culinary art and more – all while being entertained in a cinematic, documentary style format of storytelling,” said Robert Conticelli, President of Primal-NY.

Back of House season two introduces five new faces and follows the professional lives of a total of eight Mohegan Sun employees including three returning cast members. The show gives viewers an intimate glimpse into all areas of the integrated resort destination, including prep kitchens, entertainment stages, back hallways, a convention center that can host events of 15,000+ guests daily, and much more.

Production studio Primal-NY co-created the first Back of House series with Mohegan Sun and Fact & Fiction, and the combined partnership was recently honored with two Telly Awards for outstanding “Travel and Tourism” branded content and cinematography. The show has reached 2.5 million people across all of Mohegan Sun’s social networks to-date.

Don’t miss a minute of Mohegan Sun’s employees in action when Back of House season two airs on September 26th at 10:00 a.m. EST. To tune-in and meet the new cast, visit BackofHouse.TV.

ABOUT BACK OF HOUSE: “Back of House” is your all-access pass to the action behind the action at Mohegan Sun, one of the world’s largest integrated casino resort destinations. Enjoy following this family of fun, dedicated employees as they navigate backstage chaos and occasional calamities in their quest to make each guest’s stay a perfect getaway experience.

ABOUT PRIMAL NY: Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sport, music, hospitality, and motion pictures.  Primal seeks relationships where opportunities exist to develop original content that enhances client brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.

ABOUT FACT & FRICTION: With offices in New York, Toronto and Manchester, and the credentials of:   Undercover Boss & Next Top Model as well as working with the likes of Sharon Osbourne, Tyra Banks, Jay-Z and Rihanna, Fact & Friction is a TV development consulting firm, led by showrunner, Ron Carroll.  Their work extends throughout the US, Canada and U.K. and were recognized with the “Best Reality Series” Screen Award from the Academy of Cinema & Television, for launching Canada’s Next Top Model and are MipCom 2017 winners of the Diversity Award for Unscripted programming for the follow-doc series “Employable Me.”

ABOUT MOHEGAN SUN: Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular gaming, dining, shopping integrated entertainment resort destinations in the United States.  Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to three unique casinos, 1,600 deluxe hotel rooms, 2 world-class spas, a golf course, over 90 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.

 

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