Jan 19, 2021 | Community Relations, General News, Travel & Leisure, Uncategorized
UNCASVILLE, CT (January 19, 2021) – Mohegan Sun, recently named an “Industry Innovator” by Eastern Connecticut’s Chamber of Commerce, is proud to be among the first casino resorts in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. This verification also comes with an easily identifiable “seal of approval” – the Sharecare VERIFIED® with Forbes Travel Guide badge – based on compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
“We are thrilled to be one of the first resorts to receive this important verification from Sharecare and Forbes Travel Guide,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “This is another testament to our team’s hard work and ability to quickly adapt in the unpredictable environment we live in. We will continue to be an innovative force in the hospitality industry by remaining dedicated to providing a safe atmosphere for guests while delivering exceptional guest service.”
Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Hotels and resorts are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
“The pandemic has made it clear that hotels and resorts must, first and foremost, assure guests of their safety,” said Filip Boyen, CEO of Forbes Travel Guide. “By becoming VERIFIED®, Mohegan Sun has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.”
In response to the global pandemic, Mohegan Sun invested over $1 million in a health & safety plan that includes non-invasive thermal temperature scans, cutting edge UV light technology installed in air handler systems, plexiglass dividers at transactional locations, rigorous cleaning protocols, mandatory mask requirements and more. Health and safety protocols for Mohegan Sun are created with guidance from the Mohegan Tribal Health Department, an on-site team of medical experts equipped with the knowledge, tools and direct pipelines to additional health agencies like the Centers for Disease Control (CDC) and the Connecticut Department of Public Health (CTDPH). As a result of this invaluable resource, health and safety protocols at Mohegan Sun meet, and in many cases exceed, those set by the CDC and CTDPH.
Mohegan Sun is one of the only casino & entertainment destinations in the nation that has been able to safely host “bubble” experiences for major sporting events in the past year, including a historic residency with Bellator MMA and SHOWTIME Sports®, and hosting College Basketball’s “Bubbleville” tournament that featured 26 games over the course of 10 days.
All health and safety protocols are regularly reviewed and updated to reflect the needs of the community, along with state and federal recommendations. A full list of Mohegan Sun’s guidelines can be found at mohegansun.com/updates.
ABOUT FORBES TRAVEL GUIDE
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Started as Mobil Travel Guide in 1958, the company created the first Five-Star rating system in the United States. Today, Forbes Travel Guide’s incognito inspectors travel the world, evaluating properties based on up to 900 rigorous, objective standards. Forbes Travel Guide also supports the hospitality industry and other service-oriented businesses such as luxury residential, healthcare and private clubs with bespoke training solutions, evaluation services and the creation of custom service standards. For more information, please visit partner.forbestravelguide.com.
ABOUT SHARECARE
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Dec 22, 2020 | Community Relations, Employment, Food & Beverage, General News
Mohegan Sun was recently recognized as “Industry Innovator” by the Chamber
of Commerce of Eastern Connecticut’s annual awards, also known as the “ECTys,” aiming to recognize excellence in both business and the community. The “Industry Innovator” award showcases businesses of any size that have shown strong ability to adapt to the marketplace by introducing or embracing new concepts or technologies to better serve customers. This award also takes into account businesses that provide unique opportunities for its workforce development.
“Being recognized with this particular ECTy Award is truly an honor for Mohegan Sun,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “Our goal is to always adapt and evolve to any business environment, stay on the cutting edge of customer service and develop rising stars within our company. Two key areas where this has been a major success is through key upgrades at our hotel and through our Disability Vocational Program.”
With casino & resort competition on the increase in recent years, Mohegan Sun made a major design upgrade to its iconic 36-level Sky Tower hotel. A full VIP treatment was rolled out through a “hotel-in-a-hotel” known as Aspire. Located on the highest levels of Sky Tower, Aspire guests receive their own private valet and check-in, as well as a unique arrival gift that joins sweeping views of the New England countryside and five-star accommodations. Aspire guests also can take advantage of their very own butler and access to the exclusive luxury food and beverage experience on the 33rd floor, aptly titled, Thirty Three.
Mohegan Sun hotel rooms now also feature an advanced and fully automated minibar by Bartech, which allows guests to purchase food and other items with ease, while allowing Mohegan Sun’s hotel front office to easily track sales.
When it comes to workforce development, Mohegan Sun has been an industry leader. Mohegan Sun’s Student Vocational Inclusion Program, which gains improvements and new talent every year, provides internships across various focuses for young people with physical, developmental and intellectual disabilities. Local schools in Montville, Norwich, Waterford and more, are partners in the program that has now been running strong for nearly 10 years. Mohegan Sun’s Wardrobe department, Culinary team, Environmental Services (EVS), among other areas, have all had positive impacts from the program. As a testament to that success, many internships result in permanent and meaningful roles at Mohegan Sun.
While Mohegan Sun’s showrooms have not been open to the public during the global pandemic, earlier in 2020, an innovative food app ordering system (Noble) was implemented in Mohegan Sun Arena where guests can order concessions directly from their seat. This service will return in the future, when entertainment programming on a wider level is able to safety return.
Mohegan Sun, like so many businesses and destinations, also had to evolve and adapt quickly over the course of the global pandemic and become smart, creative and most importantly, safe. After a temporary closure that occurred in the spring, Mohegan Sun re-opened with well over $1 million spent on a health & safety plan that involved non-invasive thermal temperature scans, UV light technology throughout air handler systems, plexiglass dividers at transactional locations, rigorous cleaning protocols, mask requirements and much more. The Mohegan Tribal Health Department also operates on-site and proved vital in all phases of Mohegan Sun’s health & safety measures. They also played a key role in Mohegan Sun Arena becoming home to multiple bubble-site residencies for major sporting events in recent months, such as College Basketball’s “Bubbleville,” that featured 26 games, many of which were nationally televised, across 10 days in late November and early December.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Dec 8, 2020 | Breaking News, Community Relations, General News, Uncategorized
UNCASVILLE, CT (December 8, 2020) – Yale New Haven Health, the Mohegan Tribe and Mohegan Sun have announced a new community COVID-19 collection site in the Mohegan Sun Thames Garage.
The drive-through site was selected to provide more community testing in the Uncasville region, but also to allow Mohegan Sun team and Tribal members access to fast, safe COVID-19 testing. The Thames Garage location is open to the public and Mohegan team members by appointment only.
The new Yale New Haven Health site will provide COVID-19 testing (symptomatic and asymptomatic) for patients with or without insurance. If a child is under age 18, a parent/guardian must be present. All adults over 18 must bring a photo ID. Face masks are required.
Appointments are required and can be made by a physician placing an order or by using the following link: https://covidtesting2.ynhhs.org/
The Mohegan Tribe and Mohegan Sun recently expanded a partnership with Yale New Haven Health, to further ensure the safety and health of not just team members of Mohegan Sun, but for the larger surrounding community. This COVID-19 collection site in the Mohegan Sun Thames Garage is a significant part of that goal. Construction of an 8,500 square-foot health center located in Trading Cove lot, which will provide Primary Care, Walk-in care and Specialty care for employees, the public and Mohegan Tribal members, is also underway and planned for a spring 2021 opening.
Since temporarily closing in March 2020, and reopening to the public on June 1, 2020, Mohegan Sun has been at the forefront of making health & safety a top priority as well as assisting on important community efforts. During the spring and summer of this year, the Mohegan Tribe and Mohegan Sun teamed up with the Connecticut National Guard to serve as Connecticut’s Region 4 PPE distribution site. N95 masks, gloves, sanitizer and more were distributed to public health teams and medical services in surrounding towns, from the 125,000 square-foot Earth Expo center.
In the last few months and still on-going, Mohegan Sun struck major deals with Bellator MMA, SHOWTIME Boxing and the NCAA, to create bubble atmospheres for athletes to safely compete, often to national TV audiences. These events have taken place primarily in Mohegan Sun Arena, without fans in attendance. The successful execution of these sporting residencies is in large part due to the invaluable work and guidance provided by the medical professionals with the Mohegan Tribal Health Department and Yale New Haven Health.
ABOUT YALE NEW HAVEN HEALTH (YNHHS), the largest and most comprehensive healthcare system in Connecticut, is recognized for advanced clinical care, quality, service, cost effectiveness and commitment to improving the health status of the communities it serves. YNHHS includes five hospitals – Bridgeport, Greenwich, Lawrence + Memorial, Westerly and Yale New Haven hospitals, several specialty networks and Northeast Medical Group, a non-profit medical foundation with several hundred community-based and hospital-employed physicians. YNHHS is affiliated with Yale University and YSM’s clinical physician practice, Yale Medicine, which is the largest academic multi-specialty practice in New England. YNHHS and Yale partner on clinical care, education and research, bringing the latest discoveries, technology and therapies to patients. www.ynhhs.org
ABOUT THE MOHEGAN TRIBE
The Mohegan Tribe was founded on the banks of southeastern Connecticut’s Thames River by Chief Uncas in the early 17th century. The Tribal Council serves as the leadership for the sovereign nation, and also serves as the Management Board for Mohegan Gaming & Entertainment (MGE) in regard to the Tribe’s gaming properties and interests. After its federal recognition in 1994, the Tribe opened the world-class Mohegan Sun on its reservation land in Uncasville, CT in 1996 and Mohegan Sun Pocono, Pennsylvania’s first casino, on commercial land in Wilkes-Barre, Pennsylvania in 2006. Additionally, MGE manages Resorts Casino Hotel in Atlantic City, Paragon Casino Resort in Louisiana, ilani in Washington State, as well as the Fallsview Casino and Casino Niagara Resort. MGE is currently developing a casino and entertainment complex at Seoul Incheon International Airport in South Korea. MGE is also the owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. To learn more about the Mohegan Tribe visit https://www.mohegan.nsn.us
ABOUT MOHEGAN SUN
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Nov 2, 2020 | Community Relations, General News
New Haven and Uncasville, CT (Nov. 2, 2020) – Two of the state’s largest employers are partnering together for the betterment of healthcare in southeastern Connecticut. The Mohegan Tribe, headquarte
red on their reservation in Uncasville and Yale New Haven Health (YNHHS), the state’s largest healthcare system, have been working in collaboration for nearly two years. Most recently, that partnership has expanded greatly to ensure the safety and health of not just team members of Mohegan Sun, but for the larger surrounding community. The intent of the collaboration is to holistically manage the health of those with chronic disease in collaboration with all members of the health care team with the goal of providing safe, compassionate, patient-centered care that is high quality and achieves cost effective outcomes.
“The philosophy our Tribe has practiced since the days of Uncas is called the Mohegan Way, and its centered on cooperation and working with our local communities,” said James Gessner, Chairman of the Mohegan Tribe. “Our partnership with Yale New Haven Health allows us to take this philosophy one step further by investing in the health care not just of our Tribe or team members, but truly focusing on the healthcare of our community members and all of southeastern Connecticut.”
Over the past several months, YNHHS, the Mohegan Tribe and Mohegan Sun have been working in collaboration on direct health initiatives including large scale flu clinics offered to all employees and their adult dependents. The clinics are being offered multiple days and at a variety of times to allow all team members the opportunity to participate. COVID-19 testing has also been available to the Mohegan team members through this relationship and recently expanded to on-reservation testing.
“The Mohegan Tribe goes to great lengths protecting the health of its team members and guests, but we know that as good partners to state and region, our obligation to safety can never stop at our borders,” said Jeff Hamilton, General Manager of Mohegan Sun. “That’s why, while we’ve implemented new, state of the art technology and cleaning practices to keep our team members and guests safe during the pandemic, we’re also thinking even bigger through partnerships such as this. Together, the Mohegan Tribe and Yale New Haven Health will offer services that help protect the wellbeing of surrounding community members both during this very difficult year, and also well into the future.”
Construction, which was halted temporarily due to the current global pandemic, has also recently restarted on a new health center. The health clinic, an 8,500 square-foot center, is under construction now in the Trading Cove lot. When completed in Spring 2021, the facility will provide Primary Care, Walk-in care and Specialty care, and will be open to all employees, as well as to the public, including Mohegan visitors and individuals in the surrounding communities.
“We are very excited about the partnership with the Mohegan Tribe and the opportunity to offer Yale New Haven Health’s expert clinical care to the Mohegan Sun family and the communities we serve,” said Patrick Green, president and CEO, Lawrence + Memorial Hospital. “This unique partnership brings Yale New Haven Health’s care signature to the employees of Mohegan Sun and members of the Tribe, as well as the opportunity to expand our reach into the surrounding communities. Creating access to our YNHHS physician colleagues across the region as well as to our local centers of excellence will help to improve care and reduce costs.”
This comes after a smaller, Yale New Haven Health Wellness Center at the Eagleview Employee Center opened earlier this year. It provides convenient, on-site walk-in care for team members including for common illnesses and injuries five days a week. Patient Resource coordinators are also available six days a week to help with navigating the healthcare system, assisting in finding facilities and services, manage scheduling and appointments, and assisting with priority appointments for musculoskeletal conditions. In addition to this, YNHHS also offers to Mohegan team members confidential health coaching called livingwell CARES. This program helps team members and their families manage chronic conditions and make important lifestyle changes.
The relationship between the Tribe, Mohegan Sun and YNHHS began in April 2019 when YNHHS was named the official health partner and sports medicine provider for Mohegan Sun’s two professional sports teams, the WNBA’s Connecticut Sun and the National Lacrosse League’s New England Black Wolves. Later that year, the duo announced that YNHHS had been named the preferred provider partner to deliver high quality and more affordable health care for all Mohegan Tribal members, employees and their families.
About Yale New Haven Health (YNHHS), the largest and most comprehensive healthcare system in Connecticut, is recognized for advanced clinical care, quality, service, cost effectiveness and commitment to improving the health status of the communities it serves. YNHHS includes five hospitals – Bridgeport, Greenwich, Lawrence + Memorial, Westerly and Yale New Haven hospitals, several specialty networks and Northeast Medical Group, a non-profit medical foundation with several hundred community-based and hospital-employed physicians. YNHHS is affiliated with Yale University and YSM’s clinical physician practice, Yale Medicine, which is the largest academic multi-specialty practice in New England. YNHHS and Yale partner on clinical care, education and research, bringing the latest discoveries, technology and therapies to patients. www.ynhhs.org
About the Mohegan Tribe
The Mohegan Tribe was founded on the banks of southeastern Connecticut’s Thames River by Chief Uncas in the early 17th century. The Tribal Council serves as the leadership for the sovereign nation, and also serves as the Management Board for Mohegan Gaming & Entertainment (MGE) in regard to the Tribe’s gaming properties and interests. After its federal recognition in 1994, the Tribe opened the world-class Mohegan Sun on its reservation land in Uncasville, CT in 1996 and Mohegan Sun Pocono, Pennsylvania’s first casino, on commercial land in Wilkes-Barre, Pennsylvania in 2006. Additionally, MGE manages Resorts Casino Hotel in Atlantic City, Paragon Casino Resort in Louisiana, ilani in Washington State, as well as the Fallsview Casino and Casino Niagara Resort. MGE is currently developing a casino and entertainment complex at Seoul Incheon International Airport in South Korea. MGE is also the owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. To learn more about the Mohegan Tribe visit https://www.mohegan.nsn.us
About Mohegan Sun
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
Oct 14, 2020 | Breaking News, Community Relations, Employment, Entertainment, General News, Special Events, Travel & Leisure
WHAT: Mohegan Sun’s award-winning digital TV series “Back of House” returns tonight at 8:00pm with new episodes filmed both before and after the onset of COVID-19.
WHEN/WHERE: Wednesday, October 14th at 8:00pm EST (and airing every Wednesday night through November 18th, with the exception of November 4th) on BackofHouse.tv
IN DETAIL: After receiving top international hospitality awards in 2019, Mohegan Sun launches season four of the hit series, “Back of House” tonight at 8:00pm on BackofHouse.tv. Season four follows the professional lives of 10 Mohegan Sun employees, providing viewers with an in-depth glimpse at the world of resort hospitality and operations. This season is partially filmed pre-pandemic, and goes behind the scenes to uncover the challenges and rewards of hosting New Year’s Eve 2020, as well as holiday galas and the building of a towering gingerbread house. After the onset of COVID-19, the series shows the diligent steps and hard work taken by leadership and team members to close and then safely reopen one of the largest integrated entertainment resorts in the United States after its three-month closure due to the pandemic.
Tune-in and WIN
To celebrate the fourth season premiere, backofhouse.tv and Mohegan Sun will host weekly contests following episode airings where winners can visit Mohegan Sun and catch the “Back of House” cast in action. Viewers will be eligible to enter via backofhouse.tv for a chance to win a $100 gift card to Mohegan Sun, as well as a grand-prize giveaway choice between a $250 gift card or an overnight stay at Mohegan Sun. Winners will be drawn on Fridays at 11:00am EST.
Episode 1: A New Beginning
Due to the pandemic, Mohegan Sun must close its doors for the first time ever. Watch as this 24/7, 365 day a year operation shifts gears to help its local community and its own employees, while they simultaneously attempt to understand life during quarantine. Given the greenlight to reopen, Jeff, Mary and Dan lead team members, working relentlessly to figure out how to reopen one of the largest travel destinations in the US. Ensuring the safety of both the guests and staff is paramount. They must find a way.
ABOUT BACK OF HOUSE
“Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Oct 7, 2020 | Community Relations, Employment, Entertainment, General News, Special Events, Travel & Leisure
The East Coast’s Leading Resort to Premiere Season 4 of its Revealing, Award-Winning Digital Series “Back of House,” Starting October 14
UNCASVILLE, CT (October 7, 2020) – After receiving top international hospitality awards in 2020, Mohegan Sun, one of the world’s leading integrated entertainment resort destinations, today announced the launch of “Back of House Season 4: A Fun and Revealing Digital Series.” On the heels of previous seasons’ successes, the fourth season of “Back of House” will feature five all-new weekly episodes on backofhouse.tv, providing fans a look into the ups-and-downs of operating a world-class entertainment destination every Wednesday at 8 p.m. ET, beginning on October 14 through November 18, with the exception of November 4.
“Back of House S4: A Fun and Revealing Digital Series” follows the professional lives of 10 employees as they adapt to the “new normal,” taking viewers behind-the-scenes at Mohegan Sun to witness pre- and post-pandemic happenings. The series will provide an in-depth glimpse of Mohegan Sun’s holiday festivities leading up to 2020, as well as the diligent steps and hard work taken by leadership and team members to safely reopen and operate one of the largest integrated entertainment resorts in the United States following its three-month closure due to COVID-19.
“Mohegan Sun has emerged from this unprecedented year as a hospitality industry leader at the forefront of health, safety and responsible entertainment delivery, for casino guests and employees,” said George Galinsky, SVP of Marketing Communications at Mohegan Gaming & Entertainment (MGE). “We chose to film these notable moments in our history to document them for future generations and to show the critical role our dedicated team members served. Some fun moments pre-pandemic will keep the series light, while emotional moments upon closing and re-opening keep it real. The goal, as always, is to deliver best-in-class entertaining, memorable experiences in a safe, fun environment.”
Primal-NY, an award-winning production studio, also returns for the fourth season to capture the latest and greatest happenings at Mohegan Sun. Robert Conticelli, President of Primal-NY said, “Compelling storytelling and innovative series production will ensure audiences connect with the resort and showcase Mohegan Sun’s journey toward a successful reopening. We hope this authentic series will inspire viewers to visit and experience Mohegan’s first-rate health, safety and entertainment offerings first-hand.”
Enter to Win and Experience “Back in House” IRL*
To celebrate its fourth season premiere, backofhouse.tv and Mohegan Sun will host weekly contests following episode airings for viewers to visit Mohegan Sun and catch the “Back of House” cast in action. Viewers will be eligible to enter via backofhouse.tv for a chance to win a $100 gift card to Mohegan Sun, as well as a grand-prize giveaway choice of a $250 gift card or overnight stay at Mohegan Sun. Winners will be drawn on Fridays at 11:00 a.m. ET.
Season four will bring five brand-new episodes, showcasing the pre- and post-pandemic happenings at Mohegan Sun:
- Episode 1: A New Beginning
Due to the pandemic, Mohegan Sun must close its doors for the first time ever. Watch as this 24/7, 365 day a year operation shifts gears to help its local community and its own employees, while they simultaneously attempt to understand life during quarantine. Given the greenlight to reopen, Jeff, Mary and Dan lead team members, working relentlessly to figure out how to reopen one of the largest travel destinations in the U.S. Ensuring the safety of both the guests and the staff is paramount. They must find a way.
- Episode 2: Be Social, Be Safe
As reopening day quickly approaches, the media floods Mohegan Sun. The health, safety and sanitation efforts are fastidious, fast, and furious as the clock ticks closer to guests returning to their favorite playground. The question on everyone’s mind is: “How will this go?” The casino is spotless, the back hallways too, and the hotel rooms are treated with new stringent protocols. As the team leaders complete their final walkthroughs, the bright shine of a successful reopening lies just ahead on the horizon. See what happens next.
- Episode 3: The Gingerbread House
The holidays are back at Mohegan Sun! Chef Lynn and his team are building a life-size Gingerbread House. That includes teams from engineering, carpentry, security, EVS, marketing and more. The project requires notoriously long hours and can be quite stressful, but the team has some outside help too! Busloads of school children arrive at Mohegan Sun to put the finishing touches on this one-of-a-kind masterpiece. As a thank you, the Mohegan Sun team gives them a special surprise gift. Watch it all now!
- Episode 4: Divas Light up the Holidays
What could be better than incredible holiday decorations and a Mariah Carey concert during the holidays? How about holiday decorating and a concert, followed by a drag queen holiday bash? Lindsay and Lauren work together to make sure that the event goes smoothly, but will these divas be too much to handle when they take over novelle? Be the first to find out. It is a night you won’t soon forget, as the ladies vow to come back to Mohegan Sun again and again! Stay tuned.
- Episode 5: New Year’s Eve
It’s New Year’s Eve 2020 at Mohegan Sun. The range of festivities and parties is as massive as ever with well over 10,000 people in attendance. Lauren, Andre, and Tyler work as a team to ensure the evening goes off without a hitch. Will it? Can it? With Pyrotechnics scheduled for midnight over the waterfall in the Shops at Mohegan Sun, and a total ballroom makeover needed in under one hour in the convention center, anything can happen, and probably will. Will this team and all the other staff be able to ring in the New Year in style? Find out now.
*Giveaway Disclaimer
Must be 21 years or older to be eligible to win. By entering the promotion, you are opting in to receive email offers from Mohegan Sun and agree to sign a media release waiver. Media release waiver allows Mohegan Sun to use your likeness as a prize winner. Subject to availability. Blackout dates may apply. No cash value. Offer is non-transferable. Offer valid at Mohegan Sun’s Connecticut location only. Participants cannot be an employee of Mohegan Gaming & Entertainment or one of its properties or a direct family member of an employee.
ABOUT BACK OF HOUSE
“Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv.
ABOUT PRIMAL NY
Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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