Dec 5, 2019 | Breaking News, Employment, General News
MGE Appoints Ray Pineault Regional President; Jeffrey Hamilton Assumes Role of President and General Manager of Mohegan Sun Connecticut
UNCASVILLE, CT (December 5, 2019) – Mohegan Gaming & Entertainment (MGE), master developer of awe-inspiring
integrated entertainment resorts (IER) worldwide today announces two important promotions to further sustain and promote the company’s growth and development as part of its strategic growth plan for Connecticut and beyond. After more than 15 years of service to the Tribe, Ray Pineault has been appointed to Regional President for MGE, while Jeffrey Hamilton has been promoted to President and General Manager at the flagship property, Mohegan Sun Connecticut.
“As a company in the midst of unprecedented growth, it is a priority for us as an enterprise to build the best team of senior executive leaders to support and oversee the continued development of MGE both domestically and internationally, said Mario Kontomerkos, Chief Executive Officer of Mohegan Gaming & Entertainment. “With more than 30 years of combined Mohegan experience between them, we are confident that Ray will be instrumental in driving results within the growing fleet of MGE properties and couldn’t be more pleased to have Jeffrey Hamilton take the reins of our flagship resort and continue raising the standards of excellence at home.”
Ray Pineault brings many years of legal and business experience to his new position as Regional President of MGE. Ray will be responsible for ensuring that Mohegan Sun Connecticut, Mohegan Sun Pocono and Paragon Casino Resort meet or exceed operational, employee engagement, guest service, cultural, strategic and fiscal plans, while maintaining the highest standards of regulatory compliance. As former President and General Manager as well as Executive Vice President and Chief Operating Officer of Mohegan Sun Connecticut, Ray has safeguarded and promoted the legal and commercial interests of the Tribe since 2001 and brings tremendous experience to this new position. Ray joins Chris Block, Regional President, who oversees four of MGE’s nine properties in Canada, South Korea, and Las Vegas. Both Pineault and Block report to MGE’s Senior Vice President & Chief Operating Officer, Michael Silberling.
Assisting in the day-to-day operations of Mohegan Sun Connecticut under the guidance of Ray Pineault and senior leadership for four years as Assistant General Manager, Jeff Hamilton is poised to take the helm as President and General Manager of the property with more than 15 years of Mohegan experience. In his new role, Jeff will be responsible for achieving overall business objectives and the strategic planning and operational results of Mohegan Sun and will also drive and oversee the development and implementation of capital and operating budgets, marketing business plans, technology, the guest experience, human capital development, and operational business plans.
Effective immediately, Mohegan Gaming & Entertainment will be conducting a global search to fill the role of Assistant General Manager of Mohegan Sun Connecticut.
ABOUT MOHEGAN GAMING & ENTERTAINMENT
Mohegan Gaming & Entertainment (MGE) is a master developer and operator of premier global integrated entertainment resorts, including Mohegan Sun in Uncasville, Connecticut, Inspire in Incheon, South Korea, and Niagara Casinos in Niagara, Canada. MGE is owner, developer, and/or manager of integrated entertainment resorts throughout the United States, including Connecticut, New Jersey, Washington, Pennsylvania, Louisiana, Northern Asia, Niagara Falls, Canada, and coming soon pending regulatory approval, Las Vegas, Nevada. MGE is owner and operator of Connecticut Sun, a professional basketball team in the WNBA and New England Black Wolves, a professional lacrosse team in the National Lacrosse League. For more information on MGE and our properties, visit www.mohegangaming.com.
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Oct 10, 2019 | Breaking News, Employment, Entertainment, General News, Travel & Leisure
WHAT: The Award winning digital TV series, “Back of House,” that gives viewers a unique look into what it takes to operate one of the largest entertainment and resort destinations in the United States, launches season three tonight! The series will feature an all-new episode every Thursday at 8:00pm (EST) through November 14th (six total episodes), and along with each episode debut, viewers can take part in an enter to win contest based on each episode’s story line.
WHEN/WHERE: Thursday, October 10th at 8:00pm (and airing every Thursday night through November 14th) | BackofHouse.TV
IN DETAIL: Introducing new cast members and bringing back a few familiar faces, “Back of House” season three follows the professional lives of six Mohegan Sun employees from various resorts functions, including Creative Events, Culinary, Human Resources, Asian Communications, Public Events, and Nightlife. From planning large-scale VIP events at novelle, (the new ultra lounge venue that opened this past summer at Mohegan Sun) to pushing culinary team members to exercise their creative muscle, “Back of House” reveals how employees transform behind-the-scenes operations into fun for every guest, while demonstrating their collaborative relationships and the “wow” factor that comes with working at one of the world leaders in resort entertainment.
Tune-in and WIN
Every Thursday night, viewers will have the unique opportunity to win up to six awe-inspiring prize bundles centered around each episode and the integrated entertainment resort. Prizes include a custom cake made by Chef Lynn himself, a table at the hottest BBQ Fest of the year, a taste of Southeast Asia and shopping spree, VIP access and bottle service at Mohegan Sun’s new ultra-lounge, novelle, and a luxurious stay in Aspire with your very own butler. One lucky grand prize winner will be chosen for a behind-the-scenes tour of Mohegan Sun to experience “Back of House” with the stars themselves.
Episode 1: Birthday Cake Showdown on BackofHouse.TV, tonight at 8:00pm:
Mohegan Sun makes over 7,000 cakes a year. Today, there’s a training competition between five dedicated employees. According to Chef Lynn, “We always do more than needed, and I want to see the best of the best.” Erica a cake lover, and Jeff, a cake hater, are both recruited to help pick the winner! See how it all turns out.
ABOUT BACK OF HOUSE
“Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at Mohegan Sun, one of the world’s largest integrated casino resort destinations. Enjoy following fun, dedicated employees as they navigate occasional mishaps in their quests to make each guest’s stay a perfect getaway experience. For more information, visit BackofHouse.TV.
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Jun 11, 2019 | Entertainment, Food & Beverage, General News, Special Events, Sports, Travel & Leisure
The innovative online series that allows viewers a sneak peek at real hospitality employees in real work situations is also being used as a career building resource by the HSMAI Foundation
UNCASVILLE, CT – (June 11, 2019) – Mohegan Gaming and Entertainment (MGE) announced today that the second season of its original digital TV series, “Back of House,” found online at backofhouse.tv, took home four awards at the 25th Annual Communicator Awards, the leading international awards program recognizing big ideas in marketing and communications. The popular digital series also won two Bronze Telly Awards for Branded Content in Entertainment and Branded Content in Sports. Since 1979, The Telly Awards have recognized some of the best work in TV and Video. Earlier this year Mohegan Sun was also notified that “Back of House” is being used by the Hospitality Sales & Marketing Association International Foundation (HSMAI) as part of a campaign to inspire future leaders into hotel, travel and hospitality careers.
Accolades from the 25th Annual Communicator Awards were revealed at the end of May. The episode called, “Preperation”, featuring Amber Cox, the WNBA Connecticut Sun’s VP of Sports Operations, was individually recognized with a Silver Distinction Award. Another Silver Distinction Award was received for the episode called, “Celebrity” featuring Mohegan Sun’s Celebrity Events Producer, Lindsay Cady. The most prestigious awards included a Gold Award of Excellence for Web Series Development and a Gold Award of Excellence for Tourism Branded Content. The show’s production company Primal NY, in partnership with Fact & Friction, were equally credited.
“We believe Mohegan Sun’s digital TV series continues to be recognized by industry experts, in part, because Mohegan Sun continues to be recognized for its welcoming, exciting, one of a kind hospitality.” said George Galinsky Senior Vice President of Marketing Communications for Mohegan Gaming & Entertainment. “The placement of the show into a career development program for the HSMAI Foundation was unexpected. It’s a testament to team members. The series aims to highlight some of the staff’s little known, behind the scenes skills and duties, and of course, their human connections with our guests. We are proud to provide fresh industry insights at backofhouse.tv for potential hospitality career professionals. What was originally meant to be pure entertainment for our guests has evolved into an informative platform for industry recruiting. This has demonstrated itself through the overwhelmingly positive social media response as well.”
On Facebook alone, total video plays for “Back of House” season two are currently over five million, and social impressions on both Facebook and Instagram have surpassed 7.5 million. “Back of House” has also just been recognized by the Vega Awards, winning a Silver award in the Documentary Series category. With “Back of House” season three premiering in October of 2019, the digital TV series will continue to captivate viewers of all kinds well into the future.
Want a sneak peek at “Back of House” season three? Like Barbeque? An episode about a huge outdoor BBQ festival has already been filmed. How about celebrities, grand openings and parties? Slot machines? Beauty pageants? Previous seasons featured Martha Stewart, Snoop Dog, DJ Khalid, Britney Spears, Kenny Chesney, and more. Tune in to see who’s next while exciting new, young team members join the cast and crew in totally new scenarios.
“Back of House” is produced by full-service production studio, Primal-NY, that specializes in digital strategy, brand discovery, content creation and distribution. The series has also been supported by Fact & Friction, the TV development consulting firm whose credentials include Undercover Boss & Next Top Model, as well as working with Tyra Banks, Rihanna, Jay-Z & Jenny Jones. The online series takes viewers behind the scenes at Mohegan Sun through concerts, grand openings, celebrity appearances, special events, amazing restaurants, sports and more.
ABOUT MOHEGAN SUN:
Owned by Mohegan Gaming and Entertainment (MGE), Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 80 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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May 7, 2019 | Breaking News, Entertainment, Food & Beverage, Gaming, General News
Connecticut’s leading integrated entertainment resort sets the stage for new luxury lounge, gaming and dining space
Mohegan Sun, the East Coast’s largest luxury integrated entertainment resort,
today announced an enhanced and ultra-luxurious nightlife experience opening on-property this year, novelle.
Boasting a first-of-its-kind offering for the entertainment and casino industry, novelle is a unique 15,000-square-foot venue that will shift seamlessly from a chic and modern lounge, to an entertaining night out, featuring thrilling table games and eclectic sharable plates, to a stylish ultra-lounge experience powered by high-profile DJs, bottle service and a lively dance floor. Opening in June 2019, novelle invites guests to embrace an all-new social nightlife experience at Mohegan Sun, perfect for an evening among close friends and like-minded entertainment seekers.
“Whether it’s an intimate gathering among close friends, a mid-size bachelor party or corporate event, novelle is a blank slate for visitors to plan a sophisticated social outing, while indulging in the best aspects of our integrated entertainment resort, such as table games, premium cocktails and live music,” said Jeff Hamilton, Assistant General Manager of Mohegan Sun. “Offering a truly radical departure from the typical nightspot or gaming lounge, novelle provides a customizable social experience for those who want to create a memorable night out with the perfect evening vibe.”
Designed by Peter Niemitz, New England’s premier restaurant and nightlife architect, novelle showcases a modern, speakeasy-style interior with chic, sophisticated vibes and glamourous materials using color pallets of gold, champagne and black. The entrance of novelle features an impressive statement bar, followed by a larger central bar that opens up into the main interior space which is filled with flexible lounge areas and a dance floor.
Additional highlights of novelle include:
- 24 dining and bottle service VIP tables offering and six gaming tables with double seats for couples
- Four private rooms offering the ability for guests to rent a room for a large or small group, with custom catering and lower table limits
- A state-of-the-art sound system with DJ booth prepared to host the industry’s top artists
- Accelerated drink service with hand-crafted cocktails
- A consolidated “greatest hits” menu showcasing a variety of cuisines and flavors including dishes such as Roasted Beet Salad, Seared Sesame Tuna & Steak Frites novelle, and more
- Two beautiful, full-service bars offering a classic, yet modern beverage program and team
“Unlike any other product in the resort, restaurant and entertainment industries, novelle is guaranteed to be a thrilling and distinctive nightlife experience at Mohegan Sun,” said recently named General Manager, Joe O’Connor. “With a massive footprint and prime location near Michael Jordan’s Steakhouse, novelle offers everything guests need for a sophisticated night out, from fine dining, a cocktail lounge with bottle service, inviting blackjack tables and so much more.”
To celebrate the official grand opening, novelle will host a star-studded launch weekend starting on Thursday, June 20 through Saturday, June 22 featuring a VIP lineup of special entertainment and partying. Guests and socially-savvy fans are encouraged to follow @novellemohegan on Instagram and Twitter and stay up-to-date on novelle’s grand opening event details and ticket information in the coming weeks.
Since opening the doors to its flagship property in Connecticut in 1996, Mohegan Sun grew quickly into one of the Western hemisphere’s premier integrated entertainment resort destinations, delivering unforgettable experiences to millions of visitors each year. From dining and shopping, to professional sporting events and endless entertainment, the brand’s commitment to provide new and exciting offerings translated into more than 50 dining restaurants, bars and lounges; two hotel towers with premium guests accommodations; a full retail shopping concourse; two lavish spas; an 18-hole golf course; three high-energy entertainment venues and a recently opened boutique “hotel within a hotel,” the 93-room Aspire.
To learn about novelle at Mohegan Sun’s all-encompassing resort property in Uncasville, Connecticut, follow novelle on Instagram and Twitter @novellemohegan or visit novellemohegan.com.
About Mohegan Sun
Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining, shopping and meeting destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to three unique casinos, 1,600 deluxe hotel rooms, 2 world-class spas, a golf course, over 90 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
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Sep 24, 2018 | Breaking News, Entertainment, Food & Beverage, Gaming, General News, Shopping, Travel & Leisure
Tune-in and watch Mohegan Sun’s award-winning digital TV series on September 26th
Watch Back of House Season Two When It Airs This Week!
UNCASVILLE, CT (September 24, 2018) – After reaching over 1.1 million views on YouTube alone, and receiving two top industry awards, Mohegan Sun announces the launch of season two of its original digital TV series, “Back of House,” featuring eight new episodes exclusively on BackofHouse.TV and YouTube. Continuing 
the excitement of Back of House season one, the new episodes will be available online beginning September 26th at 10:00am EST, giving viewers an in-depth look into what it takes to operate one of the largest integrated entertainment resort destinations in the United States.
“After the successful debut of our employees’ first digital TV series last fall, we kept the cameras rolling to continue showcasing Mohegan Sun, our amazing operation, and the leadership role we strive for in the hospitality and entertainment business,” said George Galinsky, Senior Vice President of Marketing Communications of Mohegan Gaming & Entertainment. “The documentary-style series is the perfect way for viewers, guests and fans worldwide to get a behind-the-scenes look into the vital role employees play in delivering great hospitality,” Galinsky said.
“Viewers will see how these savvy hospitality employees manage celebrity appearances, VIP events, hotel reservations, culinary art and more – all while being entertained in a cinematic, documentary style format of storytelling,” said Robert Conticelli, President of Primal-NY.
Back of House season two introduces five new faces and follows the professional lives of a total of eight Mohegan Sun employees including three returning cast members. The show gives viewers an intimate glimpse into all areas of the integrated resort destination, including prep kitchens, entertainment stages, back hallways, a convention center that can host events of 15,000+ guests daily, and much more.
Production studio Primal-NY co-created the first Back of House series with Mohegan Sun and Fact & Fiction, and the combined partnership was recently honored with two Telly Awards for outstanding “Travel and Tourism” branded content and cinematography. The show has reached 2.5 million people across all of Mohegan Sun’s social networks to-date.
Don’t miss a minute of Mohegan Sun’s employees in action when Back of House season two airs on September 26th at 10:00 a.m. EST. To tune-in and meet the new cast, visit BackofHouse.TV.
ABOUT BACK OF HOUSE: “Back of House” is your all-access pass to the action behind the action at Mohegan Sun, one of the world’s largest integrated casino resort destinations. Enjoy following this family of fun, dedicated employees as they navigate backstage chaos and occasional calamities in their quest to make each guest’s stay a perfect getaway experience.
ABOUT PRIMAL NY: Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sport, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances client brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.
ABOUT FACT & FRICTION: With offices in New York, Toronto and Manchester, and the credentials of: Undercover Boss & Next Top Model as well as working with the likes of Sharon Osbourne, Tyra Banks, Jay-Z and Rihanna, Fact & Friction is a TV development consulting firm, led by showrunner, Ron Carroll. Their work extends throughout the US, Canada and U.K. and were recognized with the “Best Reality Series” Screen Award from the Academy of Cinema & Television, for launching Canada’s Next Top Model and are MipCom 2017 winners of the Diversity Award for Unscripted programming for the follow-doc series “Employable Me.”
ABOUT MOHEGAN SUN: Owned by Mohegan Gaming & Entertainment, Mohegan Sun is one of the largest, most spectacular gaming, dining, shopping integrated entertainment resort destinations in the United States. Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to three unique casinos, 1,600 deluxe hotel rooms, 2 world-class spas, a golf course, over 90 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
